People & Culture Generalist - Weekend Days (Wednesday - Sunday)

eko•Bentonville, AR

15d•Onsite

About The Position

The People & Culture Generalist supports teammates and managers across the employee lifecycle, with a strong focus on employee relations, manager coaching, and on-the-floor people support in a fast-paced factory environment. This role serves as a trusted, visible presence for employees, helping leaders navigate performance conversations, address concerns early, and apply consistent, people-first practices. In partnership with the People & Culture leadership, this role supports core HR operations including payroll, benefits, compliance, and engagement initiatives, while contributing to a positive and high-performing workplace.

Requirements

Minimum four (4) years of Human Resources experience, preferably in a generalist role
Solid understanding of HR practices, payroll, and employment law
Experience processing payroll and / or supporting an hourly workforce
Proficiency with HR platforms (Bamboo HR, JustWorks, or similar)
Experienced and adept at resolving employee relations matters
Strong problem-solving, communication, and interpersonal skills
Ability to prioritize in a fast-paced environment, while maintaining accuracy and confidentiality
A collaborative and approachable style that reflects the eko values
Comfortable taking direction and adapting quickly
Experience in a fast-growth or startup environment
This is an on-site at the eko Capture Factory in Northwest Arkansas
Ability to stand and walk for extended periods
Ability to circulate through the warehouse and have a presence on the floor
Ability to bend, stoop, kneel, crouch, and reach regularly
Ability to work in a warehouse environment which may include exposure to varying temperatures, dust, and noise

Responsibilities

Serve as a primary point of contact for employee relations, handling concerns, conflicts, and questions with empathy, consistency, and discretion for the evening and weekend shifts
Coach and advise managers on day-to-day people leadership topics including performance conversations, feedback delivery, attendance concerns, and team dynamics
Partner closely with HR Leadership on investigations, corrective action, and documentation, escalating complex or sensitive matters as appropriate
Maintain a strong on-the-floor presence, building trust with hourly teammates, and proactively identifying morale, engagement or performance issues
Support performance management processes, including coaching managers through performance improvement plans and ongoing development conversations
Champion the eko "people first" culture by modeling values-based decision making and fair, consistent consistent people practices
Support onboarding and off-boarding experiences to ensure teammates feel informed, welcomed, and supported throughout transitions
Administer benefits and leave programs, helping employees navigate options with clarity and care
Maintain accurate employee records in HRIS and ensure compliance with employment laws and internal policies
Partner with leaders to implement engagement initiatives, recognition efforts, and culture-building programs
Be on call during scheduled shifts to support time-sensitive people issues, particularly during evening and weekend operations
Contribute to People & Culture projects that improve manager effectiveness, employee experience, and operational consistency