Generalist, People & Culture

Atlanta International School•Atlanta, GA

8d•Onsite

About The Position

The People & Culture Generalist plays a critical role in supporting the School’s recruitment, onboarding, orientation, and benefits administration objectives by delivering high-quality, compliant, and employee-centered services. This position serves as a primary point of contact for internal and external stakeholders regarding recruitment processes, onboarding and offboarding, benefits administration, and employee support. As an integral member of the People & Culture team, the Generalist partners closely with leadership, managers, and employees to promote a positive employee experience and uphold institutional values. The role functions as both an employee advocate and a change agent, bringing a proactive, solutions-oriented mindset to daily operations and continuous improvement efforts. The Generalist is responsible for anticipating and responding to the School’s evolving people-related needs, providing best-practice guidance, and supporting efficient, customer-focused onboarding and orientation processes for new hires. Through collaboration, sound judgment, and attention to detail, the Generalist contributes to a highly effective People and Culture function that supports the School’s mission and operational excellence.

Requirements

Ability to collaborate effectively with employees across multiple functions to develop programs and execute strategies.
Bachelor’s degree required.
Demonstrated initiative , resourcefulness, and self-reliance, with the ability to work effectively with minimal direct supervision.
High degree of professionalism with a strong commitment to teamwork and organizational values.
Mandatory experience with ADP Workforce Now , with a minimum of 2–3 years of hands-on system use .
Mandatory proficiency using MacBook (Apple) hardware and operating systems , with the ability to efficiently navigate and support work in a macOS environment.
Mandatory proficiency with Google Drive and Google Workspace tools (including Docs, Sheets, Slides, and shared drives) for document management, collaboration, and workflow execution.
Outstanding written and verbal communication skills , with the ability to communicate clearly and professionally at all levels of the organization.
Patience, empathy, trustworthiness, and sound judgment , with the ability to make timely and thoughtful decisions.
Proven ability to manage multiple projects simultaneously while balancing competing priorities and deadlines.
Respect for confidentiality and a demonstrated appreciation for diversity, equity, and inclusion in all its forms.

Responsibilities

Advise and counsel unit managers and staff on People & Culture policies, procedures, and best practices.
Assist the Director of People & Culture Operations with benefits-related inquiries, including medical, dental, vision, retirement, parental leave, and leave of absence processing and administration.
Coordinate and facilitate new hire orientation and onboarding activities to ensure a seamless and compliant employee experience.
Initiate and process HR-related documentation, including employment changes, compensation updates, compliance forms, and personnel records.
Manage overall People & Culture administrative operations as the first point of contact for employees, visitors, and stakeholders, ensuring professional and responsive service delivery.
Oversee employee record maintenance to ensure accuracy, confidentiality, and compliance with applicable laws and school policies.
Own and manage the onboarding and offboarding process for all part-time employees, ensuring timely system updates, documentation completion, and cross-functional coordination.
Post and manage all vacancies across recruitment platforms and systems, ensuring alignment with institutional branding and hiring standards.
Provide responses to general payroll inquiries , partnering closely with Payroll and Finance to ensure timely resolution.
Resolve employee login and password concerns related to HRIS platforms (including ADP systems), serving as a key systems support contact.
Respond to all employment verification requests in a timely and compliant manner.
Serve as the unit-level contact for the People & Culture department, ensuring effective communication and collaboration across departments.
Support the Director in employee relations matters and employee disputes , assisting with documentation, investigations, performance management processes, and conflict resolution efforts.
Support various strategic projects and programs centered around People and Culture initiatives at Atlanta International School, including compliance, engagement, policy updates, and process improvements.
Perform other duties as assigned , consistent with the evolving needs of the People & Culture function and institutional priorities.