People & Culture Coordinator $22.00

Hotel Emma•San Antonio, TX

46d•Onsite

About The Position

Hotel Emma's P&C Coordinator leads our day-to-day culture crafting! They are the face of associate relations and handle the administrative and generalist duties in the office. They are our heart of house culture champion contributing to Hotel Emma being THE best place to work, and making associate dreams come true. This position is a full-time hourly non-exempt position that reports to Hotel Emma's Director of People & Culture. The Talent & Culture Coordinator's job will include the primary responsibilities as follows:

Requirements

3 - 5 years Human Resources, culture crafting and customer service experience in hospitality; prior HR office experience required
Hospitality operations experience
Empathy and personal connection skills
The ability to work in a team environment
The ability to meet deadlines, be detail oriented and demonstrate time management and office skills
Proficiency in Microsoft Office programs
Strong technical skills in order to research and utilize the latest technology in Human Resources
Excellent writing, presentation, development and teaching skills
Experience in using HRIS systems; tracking and reporting experience required
Excellent communication skills (written, verbal and listening)
The ability to communicate effectively on a 1:1 basis and in a group environment
The ability to excel in working in a fast-paced environment onsite in Hotel Emma's P&C office and hotel department areas; must be able to work a full-time schedule at the Hotel, and work at a desk and spend time in other areas of the Hotel as needed
The ability to do light physical work in an office environment
The ability for local travel for job fairs, conferences and culture enhancing opportunities as necessary

Nice To Haves

Spanish language skills are a plus

Responsibilities

Recruitment
Screen initial applicants when needed, check employment references
Submit background information for potential new hires/uniform fittings
Monitor/update Associate Referral Log and process paperwork for payment
Assist with scheduling interviews/recruiting as assigned
Onboarding
Utilize our onboarding platform (UKG) in accordance with Storymakers
Process new hire onboarding requirements, ensure accuracy of info from start to finish
Distribute weekly/regular new hire announcement flyer
Assist with and facilitate orientation and onboarding as needed
Benefits & Perks
Administer internal benefits administration; assist associates with claims and coverage questions; work with P&C team and broker to plan on-site meetings & educational sessions
Track new hire benefits and ensure all associates complete enrollment/changes on time
Data input benefits in payroll/benefits system and with carriers
Assist with FMLA Census; assist managing disability claims
Reconcile monthly benefits invoices to/with Finance
Assist associates with 401k loans, terminations, etc.
Assist associates with all other benefits related to Hotel Emma's Compensation Philosophy
Training & Development
Assist P&C team with training and development as needed
Storymakers
Involvement with Emma Cares' activities and annual goals
Assist P&C team with Storymaker and Accelerator What's Missings and other related work
Misc
Work in accordance with Hotel Emma's Vision, Storymakers, Core Values and Service Promises
Daily culture crafting - attend preshifts; involvement in department meetings & activities
Manages P&C HRIS and payroll input; works w/finance to ensure efficiencies and accuracies
Assist with payroll process/register with finance/payroll team
Maintain all P&C files in a timely and accurate manner
Maintain all P&C communication and bulletin boards (to include directories, all flyers, etc.)
Maintain some P&C tracking as assigned (discount room resv. etc.)
ID badge replacement/renewal
Distribution/ordering of bus passes and other office supplies
Own and manage HRIS modules and reporting as assigned
Other projects assigned by Director and/or VP