Internship (May to Aug) – PCE Project Coordinator

FamilyAid•Boston, MA

12h•Hybrid

About The Position

This high-impact summer internship sits at the intersection of clinical practice, data, policy, and organizational change management. The Family Stability Evaluation (FSE) has long been a cornerstone of FamilyAid’s case management work, guiding how staff assess family needs and plan for stability. FSE 2.0 is a major strategic initiative to redesign and modernize this evaluation tool, grounding it more deeply in evidence-based practice, the two-generation (2Gen) framework, and improved data collection and reporting standards. The result will be a tool that not only captures family strengths and needs across the 2Gen domains but translates assessment findings directly into actionable case management activities and measurable outcomes. The FSE 2.0 Intern will work directly with the Director of Clinical Training and the Chief Operating Officer, as well as director and supervisor level staff across the agency, to advance this work. The intern will contribute to multiple facets of the project: research and policy review, domain scale development, project management, and supporting the change management and training strategy for agency-wide implementation. This is a rare opportunity for a student to work alongside executive leadership on a project with immediate, lasting impact on the families FamilyAid serves.

Requirements

Currently enrolled in an undergraduate or graduate educational program
Proficient written and verbal communication skills
Comfortable working independently in a remote environment with periodic in-person engagement
Strong critical thinking skills and ability to synthesize complex information into clear, actionable recommendations
Comfortable working in ambiguity and adapting as project priorities evolve
Exhibits humility through the learning process and can accept and incorporate feedback
Flexibility and compassion are essential

Nice To Haves

Background or strong interest in social work, public policy, public health, or a related field
Experience with program evaluation, research methods, or data analysis
Familiarity with trauma-informed care, two-generation frameworks, and/or family homelessness
Strong research, writing, and organizational skills
Fluency in another language (ideally Spanish or Haitian Creole)

Responsibilities

Conduct literature reviews on best practices in family stability assessment, particularly for families experiencing homelessness and housing instability
Research peer organizations and national models to benchmark FamilyAid’s FSE 2.0 design against field standards
Review and synthesize relevant state and federal policy changes (including EOHLC regulations and Aspen Ascend 2Gen framework guidance) and assess their implications for the FSE
Investigate evidence-based methods for measuring difficult-to-quantify outcomes across 2Gen domains (e.g., social capital, family well-being, educational engagement)
Assist in the development of assessment scales for remaining 2Gen domains, including social capital, health and well-being, education, and social connections
Support drafting and refining SOPs for each completed scale
Contribute to ensuring alignment between FSE 2.0 scales, clinical best practices, and funder reporting requirements
Track project progress, timelines, and action items across workstreams
Prepare agendas, meeting materials, and follow-up documentation for weekly director/supervisor meetings
Maintain organized records of research, drafts, and decisions
Assist in developing a change management strategy to support agency-wide adoption of FSE 2.0
Help design training materials and resources for case management staff
Support communications and rollout planning to ensure staff readiness and buy-in