Internship (May to Aug) – Operations and Technology

FamilyAid • Boston, MA

12h • Hybrid

About The Position

This Intern will support FamilyAid’s Office Operations and Technology team, gaining hands-on experience in the day-to-day functions that keep a complex, multi-site nonprofit organization running smoothly. Reporting to the Manager of Technology and Office Operations, the intern will assist with a range of administrative, operational, and light technology tasks. This role is well-suited for students interested in nonprofit management, business operations, or technology in a human services context. The intern will develop professional skills in office management, organizational systems, and communication in a collaborative, mission-driven environment.

Requirements

• Currently enrolled in an undergraduate or graduate educational program
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• Proficient written and verbal communication skills
• Strong attention to detail and ability to manage multiple tasks simultaneously
• Professional, reliable, and able to maintain confidentiality when handling sensitive information
• Exhibits humility through the learning process and can accept feedback
• Flexibility and compassion are essential

Nice To Haves

• Experience in Human Resources and/or data management preferred but not required

Responsibilities

• Assist with daily office setup, filing, supply management, and maintaining organized operational systems
• Provide front desk and reception coverage as needed, including during staff lunches and vacation days, ensuring a welcoming environment for visitors and staff
• Assist with technology and equipment inventories, light hardware setup, and other tasks as directed by the Manager of Technology and Office Operations
• Support scheduling, preparation for vendor meetings, and logistics for internal meetings on Tuesdays and Thursdays
• Assist with general facility upkeep, including light cleaning and maintaining organized common areas
• Participate in operations or technology projects as needs arise, contributing to a well-functioning workplace
• Attend team meetings and engage in mentorship conversations with the supervisor to build professional skills and workplace readiness

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed
• Number of Employees: 11-50 employees