PC Technician

Saia Inc. • Johns Creek, GA

1d • $24 - $28

About The Position

Ready To Go Further? Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about. Position Summary Assists with the computer-related needs of end-users, including installations, repairs, and troubleshooting. Resolves technical issues through software and hardware maintenance.

Nice To Haves

• High school diploma or GED.
• 2+ years of technical support experience.
• Proficiency in computer hardware and software.
• Troubleshooting and technical support skills.
• Working knowledge of Microsoft Office.

Responsibilities

• Provides technical support to end-users with computer-related issues.
• Diagnoses and resolves hardware and software malfunctions for end-users.
• Responds to computer inquiries and offers guidance on proper computer handling.
• Researches and develops standard practices for installing, implementing, and configuring client computing in an enterprise network.
• Participates in planning and implementing hardware and software system installations and upgrades.
• Collaborates with vendors to resolve computer equipment failures and issues.
• Handles technical requests effectively to maintain service standards.
• Assists in the deployment of hardware to terminals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED