PC Technician

TEKsystems•Santa Barbara, CA

12h•$26 - $30•Onsite

About The Position

Focus on maintaining, troubleshooting, and supporting end‑user computing systems across hospital and clinic environments. The role supports clinical and administrative staff, ensuring technology is reliable, secure, and aligned with healthcare operational needs.

Requirements

Experience supporting Windows‑based desktops and laptops in a professional environment.
Familiarity with Active Directory, user provisioning, and enterprise software deployment.
Ability to diagnose hardware and software issues efficiently in fast‑paced clinical settings.
Strong communication skills for working with clinicians, administrators, and IT peers.
Understanding of healthcare privacy and security requirements (HIPAA).
Customer‑service mindset with the ability to stay calm under pressure.
Must follow directions well.
Must be detail oriented
Must be able to work in teams or independently.
Must have a strong work ethic to finish projects on time.
Team player.
Communicates well.

Responsibilities

End‑User Support — Provide hands‑on troubleshooting for desktops, laptops, printers, mobile devices, and peripherals used across Cottage Health facilities.
Software Installation and Maintenance — Install, configure, and update clinical and administrative applications, productivity tools, and system utilities.
Hardware Deployment — Set up new workstations, replace aging equipment, and manage device lifecycle tasks.
Ticket Management — Respond to help desk tickets, prioritize issues based on clinical urgency, and document resolutions thoroughly.
Network & Access Support — Assist with user account setup, password resets, access permissions, and basic network connectivity troubleshooting.
Clinical Environment Support — Ensure devices used in patient care areas remain functional, compliant, and available, coordinating with clinical teams when downtime affects workflows.
Security & Compliance — Follow Cottage Health’s IT security policies, support patching cycles, and help maintain HIPAA‑compliant systems.
Collaboration — Work closely with System Support Analysts and other IT teams.