PC Technician

The Arc Ontario•Canandaigua, NY

17h•$19 - $20•Onsite

About The Position

Join our team as a PC Technician and play a key role in keeping The Arc Ontario's technology systems running smoothly. You'll provide hands-on support for computer hardware, software, and networks across multiple locations, while also assisting staff with troubleshooting and training. From setting up new equipment to maintaining servers and supporting audiovisual systems, your work will directly support our mission-driven team. If you're tech-savvy, solutions-oriented, and enjoy helping others, we'd love to hear from you!

Requirements

Two (2) years of experience working in hardware and software support, and or some combination of customer service and relevant educational experience is preferred.
Must be familiar and comfortable working with and troubleshooting Windows systems, printers of various types and should be familiar with the basics of LAN/WLAN networking and device hardware repair.
Will be required to obtain experience in current Windows desktop operating system, Microsoft Office suite, Microsoft Exchange and other similar applications.

Nice To Haves

Office 365
Windows server
AV gear
Active Driectory
Microsoft Entra/Identity
MDM platforms
website building/maintenance
customer service
working in HIPAA/FERPAA compliant environments

Responsibilities

Troubleshoots and maintain computer and peripheral equipment at the main facility and off-site locations.
Monitors and responds to internal help desk system to maintain a high level of customer service to staff and individuals.
Configuring and preparing new equipment for deployment to current agency standards.