PC Technician, Mid
About The Position
PC Technician, Mid Key Role: Performs a variety of services in support of end users or missions for the various components and commands residing at the locations assigned and as directed by leadership. Manages and provides day-to-day support for end user devices that provide local or remote access, whether using wired or wireless connectivity. Provides troubleshooting and resolves technical issues. C ond ucts application and data migration necessary as a result of a hardware or sof tware IMAC or re-installation. Troubleshoots and repairs sof tware and network connectivity issues. Builds, configures, and tests IT equipment in accordance with applicable standard hardware configurations, sof tware images, procedures, and specific requirements. Plans, engineers, coordinates, installs, or manages equipment installations. Recommends upgrades to and replacements in accordance with policies and procedures. Integrates, tests, and verifies virtual desktop infrastructure ( VDI) client hardware and sof tware.
Requirements
- Experience with troubleshooting IT hardware and sof tware, and VDI client hardware and s of tware
- Knowledge of SCCM, McAfee, InTune, Forescout, Tiviolo, or Hypori
- Ability to oversee and guide junior techni cia ns in day-to-day duties
- TS / SCI clearance
- HS diploma or GED
- DoD IAT Level II Certification
Nice To Haves
- Experience working in a government environment
- Possession of excellent customer service skills
Benefits
- health
- life
- disability
- financial
- retirement benefits
- paid leave
- professional development
- tuition assistance
- work-life programs
- dependent care
- recognition awards program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
1-10 employees
