PC Technician

TEKsystems-posted 6 days ago
$33 - $33/Yr
Mid Level
Onsite • Hartford, CT
5,001-10,000 employees
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The PC Technician will be responsible for providing advanced technical support and maintenance for desktops, laptops, and related hardware/software systems. This role requires strong expertise in imaging and deployment, workstation configuration, and experience within healthcare IT environments. The ideal candidate will have a proven track record of troubleshooting, configuring, and maintaining Windows-based systems and associated technologies.

  • Perform imaging and re-imaging of Windows-based laptops and desktops using tools such as SCCM, MDT, or similar deployment platforms.
  • Configure and deploy workstations, ensuring compliance with organizational standards and security policies.
  • Diagnose and resolve hardware and software issues for desktops, laptops, and peripheral devices.
  • Provide support for operating systems including Windows 10 and Windows 11, as well as Office 365 applications.
  • Manage Active Directory tasks such as user account creation, group policy updates, and permissions management.
  • Support printers, handheld scanners, and other peripheral devices.
  • Assist with asset management, including inventory tracking and lifecycle management of IT equipment.
  • Provide mobile device support and management using MDM solutions such as TinyMDM and IBM MaaS360.
  • Deliver deskside and remote support for end-users, ensuring minimal downtime and optimal performance.
  • Collaborate with healthcare providers and staff to ensure IT systems meet compliance and operational requirements.
  • 5–8 years of experience in PC imaging and deployment using SCCM, MDT, or similar tools.
  • Strong diagnostic and troubleshooting skills for workstation configuration and maintenance.
  • Hands-on experience in healthcare IT environments, with knowledge of compliance and security standards.
  • Proficiency in Windows 10/11, Office 365, Active Directory, and Citrix environments.
  • Familiarity with mobile device management platforms (TinyMDM, IBM MaaS360).
  • Excellent communication and customer service skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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