PBX

Minden Medical Center•Minden, LA

3d•Onsite

About The Position

Join Minden Medical Center as a Full-Time PBX operator and immerse yourself in a dynamic healthcare environment where your contributions directly impact patient care. Working onsite in Minden, you'll become an integral part of a team dedicated to excellence and customer-centric service. This position offers an exciting opportunity to enhance your communication skills while engaging with diverse individuals daily. Embrace the potential for personal and professional growth in a forward-thinking organization that prioritizes innovation and integrity. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Competitive Salary. Your role will be pivotal in ensuring smooth operations, providing valuable support to both patients and staff. Apply today to be a part of a high-performance culture that thrives on energy and professionalism! Your role as a PBX As a Full-Time PBX operator at Minden Medical Center, your daily responsibilities will revolve around delivering exceptional communication support, ensuring seamless connectivity across departments. You will manage and route incoming calls efficiently, providing timely information to patients, families, and medical staff. Expect to assist with emergency communications, prioritizing calls based on urgency while maintaining a calm and professional demeanor. You will also be responsible for maintaining accurate records of calls and messages, enabling smooth operational flow. Additionally, you will collaborate with various teams to enhance service delivery, exemplifying our core values of problem-solving and customer-centricity. Your role will require adaptability and a proactive approach to troubleshooting any communication issues that may arise throughout the day. What matters most To succeed as a Full-Time PBX operator at Minden Medical Center, strong communication skills are essential. You must be able to articulate information clearly and courteously to a diverse audience, including patients, families, and healthcare professionals. Active listening skills are equally important, enabling you to understand and respond to inquiries effectively. Additionally, multitasking capabilities are crucial as you will be managing multiple calls and requests simultaneously. A calm demeanor under pressure will help you navigate high-stress situations, ensuring that emergency communications are handled with urgency and professionalism. Problem-solving skills are vital, allowing you to address any issues that may arise promptly, while a customer-centric mindset ensures that every interaction prioritizes patient care and satisfaction. Lastly, an empathetic approach will foster positive relationships with all callers, aligning with our core values and enhancing the overall experience at Minden Medical Center. Ready to join our team? If you think this job is a fit for what you are looking for, great! We're excited to meet you!

Requirements

strong communication skills
articulate information clearly and courteously to a diverse audience
active listening skills
multitasking capabilities
calm demeanor under pressure
problem-solving skills
customer-centric mindset
empathetic approach

Responsibilities

delivering exceptional communication support
ensuring seamless connectivity across departments
managing and routing incoming calls efficiently
providing timely information to patients, families, and medical staff
assisting with emergency communications
prioritizing calls based on urgency while maintaining a calm and professional demeanor
maintaining accurate records of calls and messages
collaborating with various teams to enhance service delivery
troubleshooting any communication issues