Payroll Specialist

Goodwill of Central and Northern Arizona

8d•$27•Onsite

About The Position

Responsible for processing payroll in an accurate and timely manner for Goodwill of Central and Northern Arizona (GCNA), Goodwill of the San Francisco Bay (GSFB), and all affiliated entities, as well as maintaining complete and thorough supporting documentation. This role supports all payroll operations, maintains thorough payroll documentation, and serves as a subject matter expert within the organization. Collaborates closely with HR, Finance, IT, and external vendors, provides guidance to less experienced Team Members.

Requirements

High School diploma or GED required.
5 plus years’ experience processing payroll for 7,000 + employees.
Ability to work independently, manage multiple priorities, and maintain confidentiality.
Excellent written and verbal communication skills.
Extensive expertise in payroll regulations and wage and hour compliance requirements.
Prior work experience using MS Office skills, specifically Excel, Word, and Outlook.
Experience using payroll and timekeeping related software (i.e. ADP, Workday, etc.).
Ability to handle confidential and sensitive information with integrity.
Excellent written and verbal communication skills.
Attention to detail and good organizational skills.
Ability to speak and read English proficiently.
Ability to pass a background check and drug screen, where applicable for position.

Nice To Haves

Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP) certification preferred.

Responsibilities

Prepare and process manual pay, pay cards, and termination payments.
Deliver a high level of customer service by professionally handling inbound and outbound employee inquiries.
Serve as the primary point of contact for employees regarding payroll matters, including wages, garnishments, payroll taxes, and related inquiries.
Resolve employee concerns promptly while ensuring positive and professional employee experience.
Demonstrate strong verbal, written, and phone communication skills.
Researches and resolves payroll inquiries from Team Members, supervisors, and stakeholders.
Review payroll calculations, deductions, and data for accuracy before and after payroll submission.
Oversee timesheets, time-off accruals, and payroll reports to identify discrepancies and ensure accurate reconciliation and balancing.
Maintain accurate preparation, documentation, distribution, and reconciliation of payroll while administering the payroll system and ensuring all payroll transactions are properly documented, approved, and compliant with internal controls.
Process and maintain detailed records of court-ordered wage deductions, including child support, garnishments, and tax levies.
Prepare and maintain supporting documentation for all manually entered payroll data while ensuring payroll-related reports are organized, accurate, and maintained in established formats for easy accessibility.
Coordinate closely with Human Resources and Information Technology to ensure payroll system updates accurately reflect changes related to benefits, accruals, timekeeping, HRIS updates, and tax withholdings.
Communicate effectively with external payroll providers to ensure accuracy, compliance, and timely processing.
Research and respond to payroll-related questions from employees, supervisors, and management, providing clear and timely resolutions.
Inform management of payroll issues impacting financial reporting or operational accuracy.
Stay current on payroll, tax, and benefits laws and regulations to ensure ongoing compliance.
Participate in special projects and assist with additional departmental initiatives as needed.
Prepare special reports and complete assigned projects accurately and within established timelines.
Maintain regular and reliable in-person attendance.
Model and uphold Goodwill’s Core Values of Trust, Collaboration, Engagement, Ownership, and Innovation.
Perform other related duties as assigned.

Benefits

You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!