Payroll Specialist

Compass Experience LabsManila, AR
54dRemote

About The Position

MEET COMPASS We are a full service BPO that partners with brands to power growth through exceptional customer experience Our founders were trailblazers in the eComm industry When they couldnt find a customer service partner that was as innovative as they were they built it Many companies view their customer care as a cost center but we believe it can be so much more If you delight the customer listen to their feedback and use their insights to gather data about products and offerings customer care can have a strategic role in growing a business Payroll Specialist The Payroll Specialist will be responsible for ensuring accurate and timely processing of payroll for both Compass Experience Labs Philippines Inc employees This role requires strong attention to detail compliance with local labor laws and the ability to handle confidential information with integrity

Requirements

  • Excellent verbal and written communication skills are required to effectively communicate with all levels of the organization
  • Excellent analytical skills with high attention to detail
  • Ability to multitask prioritize and meet tight deadlines in a fast paced remote work environment
  • Preferred BABS in a related field or equivalent experience
  • 1 3 years of payroll experience in the BPO industry
  • Intermediate to advanced proficiency with Microsoft OfficeExcel Google WorkspaceGoogle Sheets is needed
  • UKG payrollADP timekeeping experience highly preferred
  • Availability Full Time 40 hours a week Monday Friday
  • Schedule may occasionally include weekends nights and holidays to meet payroll processing deadlines
  • Applicants must have strong internet connection to support systems
  • Ability to see talk and hear in order to communicate with others to exchange information verbally and in writing
  • Ability to operate a computerlaptop and a headset
  • Ability to perform all duties of the job while sitting andor standing for prolonged periods of time ie for the duration of an 8 hr shift

Responsibilities

  • Analyze validate and prepare all payroll data including time records bonuses commissions and benefit and tax deductions
  • Review checks and payroll reports for any exceptions or errors and verify data entry for accuracy
  • Communicate with the organization as needed about payroll processing exceptions and deadlines ie related to holidays
  • Assist the People team in maintaining accurate employee files
  • Lead payroll processing procedures on a bi weekly basis
  • Run and provide ad hoc custom reporting related to hours scheduled hours worked deductions etc to meet internal requests
  • Input prepare and maintain both on cycle and manual check data including stop payments voids or deposit reversals when necessary
  • Processes garnishment direct deposit and other general deduction information in the payroll system as needed
  • Depending on the needs of the business andor department may complete other duties as assigned

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Professional, Scientific, and Technical Services

Number of Employees

11-50 employees

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