Payroll Specialist III

Dayforce

18h

About The Position

Provide quality and efficient Payroll, Benefits, and HR administration to Dayforce’s customers.

Requirements

• Significant experience in the area of payroll and a strong working knowledge of benefits, workforce management and tax
• An ability to interface with clients and to use critical thinking skills to resolve complex problems
• 3 years of payroll processing experience in a high-volume payroll operation with end-to-end payroll experience
• Experience in the payroll outsourcing or consulting industry
• Requires a clear understanding of payroll, benefits and taxation and an understanding of applicable legislative requirements
• An ability to resolve client’s issues and provide superior customer service to internal and external partners
• Must have excellent verbal and written communication skills with the ability to communicate clearly, technically and effectively with customers and internal partners
• Good analytical, organizational, and problem-solving skills
• Proficiency in Microsoft Word, intermediate Excel, and PowerPoint

Nice To Haves

• Dayforce product knowledge
• Experience working in a case management system
• Associates Degree

Responsibilities

• Ensure accurate and timely processing of payroll impacting changes, tax forms, payments and payroll processing for assigned clients
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Work with cross-functional internal partners to resolve client payroll matters and employee inquiries
• Provide Payroll support services to clients according to Dayforce contract, legislative requirements and business needs
• Performs frequent audits to ensure accuracy of payroll tax setup and compliance with tax agency requirements.
• Responsible for quality control and auditing to ensure accuracy and low error or defect percentage
• Create necessary reporting and data extracts
• Provide HR/Payroll support services to clients according to Dayforce contract, government compliance and business needs
• Create, update and review standard operating procedures and performs quarterly document reviews
• Manage client and consumer related tasks within the OneCRM case management system ensuring all documentation is complete, accurate, and timely
• Perform quarter and year-end payroll tax audits Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements
• Establish and maintain a deep understanding of customer’s requirements and their changing needs to ensure services delivered are as per contractual obligations and in accordance with customer SLAs.
• Create, update and review standard operating procedures and performs quarterly document reviews
• Have an “I own it” attitude about deliverables and projects from start to finish
• Manage client and consumer related tasks within the case management system ensuring all documentation is complete, accurate, and timely
• Proactively manage quarter, and year-end payroll auditing and processing
• Think and act ahead, spot opportunities and act accordingly and proactively contribute to process improvements

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree