Payroll Metrics & Defects Lead

Lockheed Martin Corporation•Arlington, TX

82d•$95,000 - $189,290•Remote

About The Position

Today's way of working is drastically changing due to the transition in the working environment, new competitors on the horizon, and advances in technology. The OneLM Transformation (1LMX) program, the largest internal program ever undertaken by the company, will re-engineer our business processes with a focus on commonality, interoperability, and a better stakeholder experience. Embark on an exciting journey with Lockheed Martin's Human Capital Management Project team, where you'll play a pivotal role in transforming our project workstream through modernizing systems to optimize the employee experience throughout the Hire to Retire life cycle. As a member of our People Financial Services organization within Global Financial Services, this role will report through its leader to Director of Global People Services, supporting the implementation of the innovative enterprise Human Capital Management system, SAP SuccessFactors Employee Central & Employee Central Payroll. At the Payroll Metrics & Defects Lead, you will drive dataâdriven quality for all payroll processes by establishing, monitoring, and continuously improving the metrics framework and defectâmanagement lifecycle. You will partner with crossâfunctional teams to surfaceâ¯rootâcause insights, accelerate issue resolution, and ensure that Employee Central Payroll meets the highest standards of accuracy, compliance, and business continuity throughout the OneLMâ¯X transformation. In this rewarding position, you will: Define & maintain a comprehensive payrollâmetrics strategy - identify key performance indicators (KPIs); develop dashboards and scorecards for leadership. Own the endâtoâend defect lifecycle - log, prioritize, assign, and track all payrollârelated defects (functional, integration, dataâquality, regulatory) using the designated ALM tool (e.g., Azureâ¯DevOps, JIRA, SAP Solution Manager). Facilitate rootâcause analysis - lead defectâtriage sessions with functional, technical, and 3rdâparty teams; produce correctiveâaction plans; drive implementation of permanent fixes. Collaborate with Scrum teams - work closely with the Scrum Master, Product Owner, and development team each sprint to ensure defect backlog is groomed, prioritized, and aligned with the project roadmap. Monitoring & validation - Monitor metric data in nearâreal time and to automatically flag anomalies and effectively manage them. Report & communicate insights - produce regular (weekly, sprint, monthly) metric reports and executiveâlevel status updates; highlight trends, risk areas, and improvement opportunities. Ensure compliance & audit readiness - confirm that all defect resolutions and metric data meet internal governance. Mentor & develop team members - coach junior analysts on metric design, defect tracking, and analytical best practices; champion a culture of continuous improvement. Support postâgoâlive hyperâcare - provide rapid defect response and metric monitoring during the hyperâcare window to guarantee a smooth transition to production.

Requirements

7+ years leading metrics programs and defect-management processes in large-scale ERP/HCM implementations.
Strong knowledge of SAP SuccessFactors Employee Central Payroll and SAP ERP (ABAP, IDoc, OData, CPI).
Proficiency with defectâtracking tools (JIRA, Azureâ¯DevOps, SAP Solution Manager).
Advanced Excel/Powerâ¯Query, Powerâ¯BI, Tableau, or similar visualization platforms.
Scripting/automation experience (Python, PowerShell, UiPath, Automation Anywhere).'
Ability to translate raw payroll data into actionable KPIs; expertise in rootâcause analysis and statistical trend identification.
Demonstrated experience working in Scrum/SAFe environments; comfortable participating in sprint ceremonies and backlog grooming.
Excellent written and verbal communication; proven ability to present technical findings to senior leadership and nonâtechnical stakeholders.
Bachelor's degree in Business, Finance, Computer Science, Information Systems, or a related field (or equivalent professional experience).
US Citizenship is required due to system access

Nice To Haves

Experience with SAP SuccessFactors/EC/ECP
Experience delivering metrics and defect-management support for a transformation program such as OneLM X, Cloud-First, or AI-Driven Modernization.
Proven record of coaching/co-leading junior analysts or a small team.

Responsibilities

Define & maintain a comprehensive payrollâmetrics strategy - identify key performance indicators (KPIs); develop dashboards and scorecards for leadership.
Own the endâtoâend defect lifecycle - log, prioritize, assign, and track all payrollârelated defects (functional, integration, dataâquality, regulatory) using the designated ALM tool (e.g., Azureâ¯DevOps, JIRA, SAP Solution Manager).
Facilitate rootâcause analysis - lead defectâtriage sessions with functional, technical, and 3rdâparty teams; produce correctiveâaction plans; drive implementation of permanent fixes.
Collaborate with Scrum teams - work closely with the Scrum Master, Product Owner, and development team each sprint to ensure defect backlog is groomed, prioritized, and aligned with the project roadmap.
Monitoring & validation - Monitor metric data in nearâreal time and to automatically flag anomalies and effectively manage them.
Report & communicate insights - produce regular (weekly, sprint, monthly) metric reports and executiveâlevel status updates; highlight trends, risk areas, and improvement opportunities.
Ensure compliance & audit readiness - confirm that all defect resolutions and metric data meet internal governance.
Mentor & develop team members - coach junior analysts on metric design, defect tracking, and analytical best practices; champion a culture of continuous improvement.
Support postâgoâlive hyperâcare - provide rapid defect response and metric monitoring during the hyperâcare window to guarantee a smooth transition to production.