Payroll & Benefits Coordinator (68162)

Data Clean LLC•Charlotte, NC

8d•$32 - $34

About The Position

The Payroll & Benefits Coordinator serves as the primary owner of the payroll and benefits administration processing for Promera, ensuring every employee is paid accurately, consistently, and on time, every time. This role oversees the complete payroll workflow in Paycom, including data validation, integration oversight, exception management, and employee support. The primary function of this role is dedicated to payroll operations and benefits administration. Additionally, the role supports broader HR functions such as employee and manager self service, compliance administration, and administrative support for the HR function. This position is critical to maintaining a smooth, reliable, and high trust People & Culture function across a multistate workforce.

Requirements

Associate or Bachelor’s degree preferred
3 years of payroll and/or benefits administration experience
Experience in multi-location or multi-state environments preferred
Customer-service mindset with a focus on supporting both hourly and salaried employees
Experience with Paycom (highly preferred) or another enterprise HRIS/payroll system
Strong organizational skills with the ability to manage multiple priorities and deadlines
Excellent communication skills (email, phone, and in-person)
Strong excel skills, calendaring with Outlook and Teams experience
High attention to detail and accuracy, especially with employee data
Ability to handle sensitive and confidential information professionally

Responsibilities

Payroll Administration (50%)
Process weekly/biweekly payroll in Paycom, including: Importing time data from external systems (our ERP, Acumatica) Verifying hours, prevailing wage supplements, bonuses, and deductions Reviewing exception reports and correcting errors
Maintain employee payroll records in Paycom and support accurate data entry
Assist with payroll audits, reporting, and reconciliation as needed
Respond to employee payroll inquiries, ensuring timely and accurate resolutions
Facilitate ad hoc payroll reporting requests
Benefit Administration (25%)
Support day today benefits administration across medical, dental, vision, life, and ancillary plans
Process benefit enrollments, terminations, qualifying life events, and open enrollment changes
Reconcile benefits deductions between payroll, carrier invoices, and enrollment reports
Support open enrollment activities, including employee communications and data validation
Serve as a knowledgeable and trusted resource for team members by answering benefits questions clearly and respectfully.
Assist with benefits audits, eligibility reviews, and documentation management.
HR & Administrative Support (25%)
Act as a front line resource for employee and manager questions, triaging and routing inquiries to appropriate SME’s
Ensure incoming mail, checks, and documents are routed to the correct departments with proper chain of custody
Maintain digital and physical personnel files in accordance with company retention and compliance standards
Support company wide communications, announcements, and document updates as needed
Assist HR Operations with administrative projects such as reporting, audits, policy updates, or compliance tasks, ad hoc reporting and other duties as assigned
Ad hoc reporting

Benefits

Competitive pay, based on experience and location
Hourly rate from $32-$34 per hour
Growth Sharing Incentive Plan eligible, our company-wide long-term incentive plan
Paid on-the-job training, and continued learning, including certifications
Paid Time Off
Medical, Dental, Vision plans
Life, Disability and other Voluntary coverage
401k + matching
Employee Assistance Program
Promotion opportunities