Payroll and Benefits Coordinator

YMCA of Greater Richmond•Glen Allen, VA

16h

About The Position

The Payroll and Benefits Coordinator will provide accurate, timely, and customer‑focused administrative support to the Human Resources team, with a primary focus on payroll, benefits administration, and employee data integrity . This role plays a key part in ensuring a positive employee experience while upholding the YMCA's mission, values, and commitment to inclusion.

Requirements

High school diploma or equivalent required; Bachelor's degree in a related field preferred
Minimum two years of administrative and human resources experience
Working knowledge of Windows, Word, Excel, and SharePoint
Experience with benefits administration platforms required
Strong oral and written communication skills
High level of diplomacy, tact, discretion, and confidentiality
Ability to work with diverse populations and manage frequent interruptions
Self‑starter with the ability to meet inflexible deadlines and manage competing priorities

Nice To Haves

UKG Pro Human Capital Management (HCM) system experience highly desired
Some accounting knowledge is helpful

Responsibilities

Perform, maintain, track, and validate payroll, timekeeping, and employee data entries.
Assist with payroll processing and serve as back‑up for payroll administration as needed.
Train and support staff on payroll and timekeeping systems and processes.
Respond to employee inquiries regarding policies, scheduling, payroll, benefits, and timekeeping; escalate complex issues appropriately.
Administer benefits processes and reconcile related payroll deductions.
Reconcile and process invoices including drug screens, name badges, garnishments, and benefits vendors.
Report and reconcile employee and employer retirement contributions.
Prepare and submit routine and regulatory reports, including: Employee count New hires (Commonwealth of Virginia) Unemployment filings State and federal tax reports Unclaimed wages Bureau of Labor Statistics multi‑site quarterly reports
Support preparation of end‑of‑year employee reports (Dependent Care Assistance Program, taxable life fringe benefits, relocation impacts).
Assist with planning and execution of benefits enrollment, employee recognition activities, and the annual audit.
Maintain the confidentiality, accuracy, and integrity of employee files and HR records.
Participate in department‑wide initiatives and process improvements.