Payroll Administrator

CoolSys • Brea, CA

7d • $28 - $33

About The Position

The Payroll Administrator plays a crucial role in supporting the accurate and timely processing of weekly multi-state payroll for CoolSys, with a strong emphasis on providing excellent customer service to employees. This position is responsible for the efficient handling of employee time and pay data, ensuring compliance with company policies and relevant regulations, and serving as a key point of contact for employee payroll inquiries. The Payroll Representative will work closely with the Payroll Operations Manager and collaborate with HR, Benefits, IT, and other stakeholders to contribute to a seamless and accurate payroll cycle. This role requires strong attention to detail, exceptional communication and interpersonal skills, and a commitment to providing outstanding support to CoolSys employees.

Requirements

• High school diploma or equivalent
• Minimum of 3 years of experience in payroll processing or related administrative role, preferably with exposure to multi-state payroll.
• Minimum of 2 years processing payroll in UKG Pro & Workforce Management (UKG WFM).
• Basic understanding of payroll principles and practices.
• Strong attention to detail and a high degree of accuracy in data entry and processing.
• Strong Excel Skills.
• Exceptional verbal and written communication and interpersonal skills.
• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.
• Ability to follow established procedures and guidelines.
• Ability to maintain confidentiality and handle sensitive employee information with discretion.
• Strong customer service orientation with a proactive and empathetic approach to addressing employee needs and concerns.
• Able to resolve payroll discrepancies and issues efficiently and with confidentiality.
• Ability to work effectively both independently and as part of a team.

Responsibilities

• Accurately manage process employee time and pay data from various sources, ensuring adherence to established timelines and deadlines.
• Analyze payroll data for completeness, accuracy, and compliance with company policies and federal, state, and local regulations.
• Make necessary adjustments to pay data, ensuring proper documentation and authorization.
• Serve as a primary point of contact for employee payroll inquiries, providing timely, accurate, and helpful information and resolving issues effectively.
• Communicate proactively and professionally with field employees, supervisors, and managers to address payroll concerns and ensure a positive employee experience.
• Maintain accurate records of payroll processing, adjustments, communications, and employee interactions for future reference and audit purposes.
• Assist in the preparation and distribution of payroll-related reports as needed.
• Support the accurate processing of garnishments, deductions, and other payroll-related items under the guidance of the Payroll Operations Manager.
• Contribute to the documentation of payroll processes and procedures.
• Participate in testing and validation efforts for payroll system updates and enhancements as directed.
• Provide backup support for other payroll functions within the payroll department as needed.
• Collaborate effectively with HR, Benefits, IT, and other relevant departments to ensure accurate data flow and resolve cross-functional payroll-related issues.
• Assist in training new payroll staff and provide guidance on payroll procedures and best practices.
• Embody the CoolSys CARES culture (Collaboration, Accountability, Respect, Empowerment, Safety) in all interactions and responsibilities.
• Perform other duties as assigned to support the efficient operation of the payroll department and positive employee relations.

Benefits

• Medical, Dental, Vision and Prescription coverage.
• Paid vacation, holidays, and floating holiday.
• 401(K) with Company match.
• Company sponsored life insurance, as well as optional AD&D, short and long-term disability.
• Tuition reimbursement.
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more.
• Pet Insurance.
• Legal Plan, and ID Theft Protection.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED