Payroll Administrator

General Nutrition Centers•Pittsburgh, PA

54d•Hybrid

About The Position

Since 1935, GNC has been a global leader in health and wellness innovation, inspiring people to achieve their goals with a trusted and dynamic range of products. As #TeamGNC, we prioritize our consumers, constantly collaborating and developing new ideas to deliver cutting-edge solutions. Our team is passionate about driving change and turning aspirations into actions. We believe that good health is the greatest gift, and there's nothing more rewarding than helping others achieve it. Join us in empowering others to Live Well! At GNC we embrace a "Live Well" philosophy, fostering a dynamic environment where innovation meets passion. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge products they deserve. We are looking for an individual who is excited and eager to play a pivotal role in driving excellence in the health and wellness industry. This position offers the opportunity to engage in a collaborative environment where you will make a personal impact every day. GNC is seeking Time and Attendance Analyst to support the operational execution of timekeeping processes across GNC's workforce. This role manages daily profile assignments, schedule templates, punch issues, and basic configuration support in ADP Workforce Manager (eTime) or Kronos. Ideal for a detail-oriented timekeeping professional with 2+ years of hands-on exposure to enterprise systems, this role offers meaningful visibility into system governance while providing critical first-pass support for Payroll and HR teams.

Requirements

2+ years of experience working in Time & Attendance, HR Operations, or Payroll support
Strong working knowledge of ADP eTime / Workforce Manager or Kronos Workforce Ready/Dimensions
Familiarity with common timekeeping tasks: scheduling, missed punch workflows, labor level mapping
Basic understanding of federal and state labor laws related to timekeeping (meal/rest, overtime, rounding)
Intermediate Excel skills (filtering, lookups, pivot tables)
Strong organization, communication, and task management skills
Experience supporting multi-location, hourly workforce (e.g., retail, warehouse, or distribution center)

Nice To Haves

Familiarity with ticketing or tracking tools like Jira, ServiceNow, or Smartsheet
Exposure to workforce scheduling tools or mobile punch solutions

Responsibilities

Monitor and manage the Timekeeping Shared Inbox; triage and respond to inquiries from store managers, HRBPs, and Payroll.
Maintain employee profiles, pay rule assignments, and schedule templates in the ADP eTime system.
Track new hire onboarding, location transfers, and offboarding processes in the time system to ensure accurate punch access and supervisor mapping.
Perform routine audits for missing punches, unapproved timecards, and scheduling exceptions.
Escalate system issues or approval delays to HRIS leadership and coordinate troubleshooting with ADP Support.
Track open tickets and audit flags in a centralized log; follow through on resolution and closure.
Assist with basic testing during system upgrades or configuration changes, including new location setups.
Support documentation efforts (how-to guides, SOPs, manager tipsheets) to improve system adoption.
Additional duties as assigned.

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