Payments Risk & Chargeback Lead

MyFunded Futures • Dallas, TX

2d

About The Position

At My Funded Futures, we’re transforming the world of proprietary trading by giving traders the capital, tools, and community they need to succeed. We blend innovation, transparency, and performance to create opportunity — helping traders scale faster and smarter. If you’re passionate about fintech, financial markets, and data-driven growth, you’ll fit right in. Explore our open roles below and see how you can help us shape the future of funded trading. Role Summary We are seeking a hands-on Payments Risk & Chargeback Lead to own and operate our end-to-end payment risk, fraud, and chargeback ecosystem. This role sits at the intersection of payments, risk, data, and customer experience. You will configure and manage our payment processors, define and enforce risk rules, lead chargeback operations, and continuously optimize approval rates while protecting the business from fraud and excessive dispute exposure. Your mandate is simple but critical: maximize successful payments while minimizing fraud, disputes, and network risk.

Requirements

• 5+ years in payments, fraud, or chargebacks in: Fintech Prop trading Online marketplaces SaaS High-risk payments environments
• Payment Processors Hands-on experience configuring: Checkout.com, Worldpay, Nuvei or similar Deep knowledge of: Visa, Mastercard, Amex and Discover dispute rules Reason codes Fraud tooling (Radar, Sift, Ekata, Fingerprint, etc.) Experience in: Trading platforms Subscriptions Digital wallets Global payments
• Strong analytical and reporting skills - SQL or BI tool experience
• Experience operating in a fast-growth or high-risk environment

Responsibilities

• Payments Risk & Processor Configuration You will be the system owner for how money enters the business. Own configuration of all payment processors (e.g., Checkout.com) Design and manage: Fraud rules Velocity controls Geographic restrictions Card verification (AVS, CVV, 3DS) Transaction limits and risk thresholds Continuously tune rules to balance: Conversion Fraud exposure Chargeback ratios Partner with product and engineering to implement and test rule changes safely
• Chargeback & Dispute Management You own the full lifecycle of disputes. Manage all chargeback workflows: Alerts Evidence collection Representment Network submissions Build and maintain dispute playbooks by: Reason code Payment method Product type Geography Track and optimize: Win rate Loss rate Recovery dollars Ensure compliance with Visa, Mastercard, AmEx, and processor thresholds
• Fraud & Abuse Prevention You proactively stop bad actors before they cost us money. Monitor: Fraud rate Friendly fraud Account abuse Payment method abuse Partner with: KYC / AML Customer support Trading ops to identify high-risk users and patterns Implement device fingerprinting, behavioral risk signals, and data-driven rules
• Performance & Reporting You make payments performance transparent and actionable. Own reporting on: Authorization rates Fraud rate Chargeback rate Dispute win rate Payment success by country, method, and product Build dashboards and executive-level reporting Identify trends, leakage, and opportunities to improve revenue capture
• Continuous Optimization You run a living payments system. A/B test fraud rules and payment flows Partner with Product to reduce: Failed payments False positives Friction in checkout Recommend new tools, vendors, or processors when needed

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed