Payment Specialist II- Evernorth

Cigna Healthcare

2d • $26 - $39 • Remote

About The Position

As a key contributor within our revenue operations team, you will help ensure accurate, timely, and well-documented payment posting that strengthens our financial performance and supports exceptional patient service. Your work will directly improve reimbursement outcomes, reduce errors, and enhance the overall integrity of our billing processes.

Requirements

• Minimum 1+ years of experience in payment posting, cash applications, medical billing, or revenue cycle operations.
• Experience reading and interpreting EOBs.
• Strong understanding of patient accounting processes and third-party payer guidelines.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in Microsoft 365.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Nice To Haves

• Familiarity with ICD-9, CPT-4, HCPCS, and medical terminology.
• Experience in home infusion, specialty pharmacy, or similar healthcare billing environments.

Responsibilities

• Accurately post payments, transfers, corrections, adjustments, and refunds for an assigned book of business, ensuring completeness and accuracy.
• Review, reconcile, and resolve unapplied payments by obtaining EOBs, researching discrepancies, and posting to appropriate accounts.
• Analyze and resolve root causes of cash posting issues to increase accuracy and prevent repeat errors.
• Evaluate payers for EFT and ERA opportunities and recommend improvements to streamline processes.
• Review and parse incoming 835 files to ensure correct interpretation and posting.
• Verify the accuracy of daily cash spreadsheets and ensure timely distribution.
• Collaborate with internal partners to identify system or workflow improvements that enhance payment accuracy and financial performance.

Benefits

• For this position, we anticipate offering an hourly rate of 26 - 39 USD / hourly, depending on relevant factors, including experience and geographic location. This role is also anticipated to be eligible to participate in an annual bonus plan.
• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.
• For more details on our employee benefits programs, click here.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees