Payment Specialist II- Evernorth

The Cigna Group

5d • $26 - $39 • Remote

About The Position

As a key contributor within our revenue operations team, you will help ensure accurate, timely, and well-documented payment posting that strengthens our financial performance and supports exceptional patient service. Your work will directly improve reimbursement outcomes, reduce errors, and enhance the overall integrity of our billing processes.

Requirements

• Minimum 1+ years of experience in payment posting, cash applications, medical billing, or revenue cycle operations.
• Experience reading and interpreting EOBs.
• Strong understanding of patient accounting processes and third-party payer guidelines.
• Excellent communication, problem-solving, and organizational skills.
• Proficiency in Microsoft 365.

Nice To Haves

• Familiarity with ICD-9, CPT-4, HCPCS, and medical terminology.
• Experience in home infusion, specialty pharmacy, or similar healthcare billing environments.

Responsibilities

• Accurately post payments, transfers, corrections, adjustments, and refunds for an assigned book of business, ensuring completeness and accuracy.
• Review, reconcile, and resolve unapplied payments by obtaining EOBs, researching discrepancies, and posting to appropriate accounts.
• Analyze and resolve root causes of cash posting issues to increase accuracy and prevent repeat errors.
• Evaluate payers for EFT and ERA opportunities and recommend improvements to streamline processes.
• Review and parse incoming 835 files to ensure correct interpretation and posting.
• Verify the accuracy of daily cash spreadsheets and ensure timely distribution.
• Collaborate with internal partners to identify system or workflow improvements that enhance payment accuracy and financial performance.

Benefits

• Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed