Payment Processing Specialist (05270,05332)

State of Montana • Helena, MT

8d

About The Position

The State of Montana has a decentralized human resources (HR) system. Each agency is responsible for its own recruitment and selection. Anyone who needs a reasonable accommodation in the application or hiring process should contact the agency's HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application. State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant. To be considered for this position you must complete the state application and attach all required documents through the Montana State Careers site at www.statecareers.mt.gov . The Montana Department of Public Health and Human Services (DPHHS) has a career opportunity within the Child Support Services Division. The Payment Processing Specialist is responsible for the accurate identification, analysis, and posting of child support collections. This role ensures that financial transactions are processed efficiently and in compliance with state and federal regulations. The Specialist manages the full lifecycle of a payment—from initial imaging and data entry to reconciliation and final deposit—while acting as a key point of contact for payment-related inquiries. Why Join DPHHS Our mission at DPHHS is serving Montanans in their communities to improve health, safety, well-being, and empower independence. By joining our department, you will have the opportunity to perform meaningful work in public service to our state and its residents. The State of Montana's comprehensive benefits package includes healthcare coverage, retirement plans, paid vacation, sick leave, and holidays, work/life balance, and eligibility to participate in the Public Service Loan Forgiveness (PSLF) program. In addition, DPHHS is the largest state agency with a wide range of advancement opportunities w hether you are joining the workforce or have several years of experience.

Requirements

• Skilled in 10-key data entry, Microsoft Excel, and ability to work in specialized financial software.
• Working knowledge of accounting principles, specifically regarding payment reconciliation and deposit preparation.
• Ability to analyze complex payment data, identify errors, and determine the appropriate corrective action independently.
• Ability to explain complex child support regulations and procedures to the general public and external stakeholders in a clear, professional manner.
• Proven ability to work under strict deadlines and manage high-volume workloads with minimal supervision.
• Exceptional accuracy in data entry and financial record-keeping.
• Maintain strict confidentiality regarding all participant information and financial records, in accordance with state and federal laws.
• Demonstrate a high level of integrity and honesty in handling financial instruments and reconciling accounts; ensure all actions are transparent and auditable.
• Work effectively as part of a team, provide backup support to colleagues and contribute to a positive, solution-oriented work environment.
• Meet minimum qualifications:
• High School Diploma or equivalent.
• Two years of experience in data entry, bookkeeping, banking, or high-volume accounts receivable/payable.
• Other combinations of education and experience may be considered on a case-by-case basis.

Nice To Haves

• Associate’s degree in accounting, finance, business administration, or a related field.
• Prior experience with State of Montana data software and experience operating scanning equipment.

Benefits

• healthcare coverage
• retirement plans
• paid vacation
• sick leave
• holidays
• work/life balance
• eligibility to participate in the Public Service Loan Forgiveness (PSLF) program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees