Payment Processing Specialist

Magik • Tampa, FL

8d • Remote

About The Position

Magik Brands is seeking an expert-level Payment Processing Specialist to optimize our merchant account (MID) portfolio and end-to-end payment infrastructure across all direct-to-consumer funnels and traffic sources. This full-time role sits at the intersection of operations, risk, and revenue, ensuring high approval rates, stable processing, and compliant growth for high-volume health, beauty, and pet offers. The ideal candidate is a hands-on payments operator who can think strategically about routing and risk while executing quickly inside CRMs and gateways to keep revenue flowing uninterrupted.
Magik Brands is a pioneering direct response brand accelerator with over 20 years of experience creating and scaling industry-leading health, beauty, and pet care brands from concept to market. As a healthy nine-figure company with 300+ team members and 10+ million customers served, Magik combines scientific validation and expert partnerships with cutting-edge direct response marketing strategies to build high-impact brands that improve lives. The team leverages deep performance marketing expertise, rigorous testing, and a pod-based operating model to launch and scale DTC offers rapidly while maintaining a strong focus on operational excellence and customer experience.
Magik is recognized in the direct-to-consumer space for building doctor-formulated supplements, innovative skincare, and holistic pet nutrition brands, and is focused on growing from a nine-figure leader to a ten-figure portfolio while staying true to its values of fearless innovation, infinite growth, leadership, ownership, and heart & hustle.

Requirements

• 5+ years of hands-on experience in payment processing, merchant services, or payments operations for high-volume e-commerce or DTC businesses.
• Deep, expert-level understanding of MIDs, gateways, and transaction routing logic across multiple processors.
• Proven track record managing multiple merchant accounts, monitoring risk metrics, and keeping portfolios within chargeback thresholds while scaling.
• Strong familiarity with chargeback programs, and dispute management.
• Experience working inside CRMs or checkout platforms used for DTC brands and subscription/continuity offers.
• High proficiency with spreadsheets and analytics tools to build and interpret payment performance reports and update dashboards as needed.
• Excellent communication skills and comfort working cross-functionally with operations, finance, marketing and external partners.

Responsibilities

• MID portfolio oversight: Monitor all merchant accounts across offers and traffic sources to ensure balanced volume, risk thresholds, and uninterrupted processing.
• Transaction routing & load balancing: Assign and adjust payment routing logic in the CRM to optimize approval rates, decline recovery, and MID longevity.
• Risk & compliance coordination: Track chargebacks, refunds, and velocity limits; flag risk issues early and coordinate with processors, banks, and compliance teams.
• Processor & gateway management: Act as the point person for processors, gateways, and underwriters, handling onboarding, updates, and day-to-day operational issues.
• Reporting & performance insights: Maintain dashboards for approval rates, chargebacks, refunds, and reserves, and surface actionable insights to leadership.
• Back-end execution & QA: Implement CRM-side changes (rules, offers, failovers) and QA live transactions to ensure clean, accurate payment flows.

Benefits

• Collaborate with a top-tier team that values pace, performance and collaboration.
• Enjoy the flexibility and autonomy of a remote work environment built on trust and accountability.
• Become a key part of our journey building amazing brands in health and wellness.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed