Payment Operations Specialist

INPUT 1 LLCChico, CA
5d$30 - $35Remote

About The Position

Input 1 is looking for a Payment Operations Specialist to support daily payment operations and merchant onboarding for our growing fintech team. Please watch this video prepared by the hiring manager, Tina Hecteman, to get a better idea of the role: Hiring Manager Video What to know before applying: We are seeking individuals with 3 - 5 years of experience in payment operations, merchant underwriting or risk monitoring. Pay: $30 - $35/per hour. Schedule: Monday through Friday 7:30AM - 4PM Pacific Standard Time. Equipment: We do not provide equipment.

Requirements

  • 3 - 5 years of experience in payment operations, merchant underwriting, or risk monitoring
  • Bachelor’s in Finance, Business, or related field preferred
  • Experience with credit card and ACH processing, processing chargebacks, payments compliance and/or payments risk
  • Insurance industry knowledge helpful but not required
  • Strong communication and Excel skills
  • We value integrity, flexibility, and a collaborative approach.

Nice To Haves

  • Insurance industry knowledge helpful but not required

Responsibilities

  • Manage merchant onboarding and inquiries
  • Monitor transactions, process chargebacks, resolve payment discrepancies
  • Assist with KYC/AML compliance, payment risk reporting, and process updates
  • Collaborate with internal teams for smooth operations
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