Payment Card Coordinator

Common Spirit•San Francisco, CA

39d•Remote

About The Position

Payment Card Coordinator/Sr Payment Card Operations Analyst Treasury department manages a $2 Billion card portfolio through Point of Service (POS) applications, devices, and merchant card services. The Treasury Payment Card Team plays a critical role in ensuring secure, compliant, and efficient payment acceptance across the enterprise. The Treasury Payment Card Team is requesting a full-time Payment Coordinator/Sr. Payment Card Analyst to address the significant increase in both project and operational workload. This role is critical to supporting the Payment Card team, which is currently operating at full capacity due to enterprise-wide initiatives and expanding daily responsibilities. The Payment Card Team is currently managing complex projects such as Epic Gold implementations, PCI device replacements, Post RFP transitions, and multiple payment vendor migrations, while also supporting enterprise-wide operational needs including merchant account management, device provisioning, compliance audits, and market support. The increasing scope of these activities requires additional support to maintain operational stability, compliance, and timely project delivery. CONTACTS This role interfaces with a broad range of stakeholders, including Treasury leadership, cybersecurity, IT, local market leaders, and external vendors/processors. The Payment Card Coordinator must consistently demonstrate clarity, professionalism, and a customer-service mindset, aligned with Common Spirit's mission and values. The job summary and responsibilities listed above are designed to indicate the general nature of the work performed within this job. They are not designed to contain or be interpreted as a comprehensive inventory of all job responsibilities required of employees assigned to this job. Employees may be required to perform other duties as assigned.

Requirements

Bachelors in Finance, Business, Healthcare Admin and 3 years experience Required.

Responsibilities

Coordinate charter development and activities for large-scale payment system implementations.
Support vendor migration activities, including non-clinical and clinical transitions.
Coordinate Technical Dress Rehearsals (TDR), "Walk the Walls" and phased implementations for system go-lives.
Provide go-live and stabilization support for new payment systems and EHR-related initiatives.
Establish business-as-usual procedures following implementations.
Manage device lifecycle projects, including replacement of legacy hardware and deployment of new units.
Track and drive compliance activities, including remediation of non-compliant workstreams for PCI projects.
Support enterprise reporting and compliance documentation requirements.
Support market-driven payment device rollouts and cost recovery efforts.
Assist with credentialing and regional regulatory requirements.
Coordinate local compliance initiatives and non-clinical payment program expansions.
Maintain ongoing collaboration with regional Treasury and operational teams.
Assist in coordinating merchant account requests, device ordering, and provisioning of web-based payment applications
Supporting quarterly user access audits and compliance activities
Tracking and maintaining device inventories across markets
Assisting with training, documentation, and reporting
Preparing materials for business reviews and compliance meetings
Providing support as projects transition on or offline