Paying Transfer Agent Operations Specialist 4

U.S. Bank • Saint Paul, MN

2d • $21 - $28 • Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Responsible for the operational support and processing activities of Wealth Corporate & Institutional Banking Operations (WCIBO) Corporate Trust customer accounts and products of various types. Effectively and accurately coordinates, manages and completes multiple duties and assignments concurrently and within acceptable timelines. Work is typically performed under general guidance and direction. Typically requires a developing to general level of knowledge of specific functional areas and developing knowledge of Paying & Transfer Agent Operations functions. Requires basic knowledge of technical skills in addition to good organizational skills. Typically, position requires at least one year of related experience. Purpose of the Role This position supports high‑complexity Original Issuance and Account Setup (ASU) activities within Paying Transfer Agent Operations (PTAO). The role is responsible for ensuring accurate, timely, and controlled account setup and maintenance across multiple downstream systems that directly impact client funding, payment execution, and regulatory compliance. Day‑to‑Day Responsibilities Perform ACS final account setup and audit readiness activities, ensuring accounts are properly established and validated prior to funding and payment events. Process and review Account Reassignment requests (both standard and mass), including validation of role alignment and resolution of exceptions to ensure accuracy across ACS and downstream systems. Complete VIPR / GSF account setup, maintenance, and exception handling, including manual intervention when automation or CTAO workflows fail or require human review. Review and manage logging outputs, web‑based intake forms, and exception reports, validating data accuracy and coordinating corrective actions across systems. Support setup and maintenance activities across ACS, STA, VIPR,, and related platforms, ensuring system consistency and control adherence. Perform Reg AB material checklist support, FNMA closing activities, and TIR security tab maintenance, ensuring regulatory and contractual requirements are met. Act as an escalation point for complex setup issues, system discrepancies, and automation exceptions, partnering with Original Issuance, NMAD, CTAO, Platform, and Product teams to resolve issues. Contribute to knowledge transfer, documentation, and cross‑training efforts to reduce single‑thread This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $21.25 - $28.32 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Requirements

• High school diploma or equivalent
• One to three years of experience in transaction processing
• Demonstrated clerical, key entry, and customer service/relation skills
• Well-developed ability to identify and resolve problems
• Proficient computer skills, especially Microsoft Office applications

Responsibilities

• Perform ACS final account setup and audit readiness activities, ensuring accounts are properly established and validated prior to funding and payment events.
• Process and review Account Reassignment requests (both standard and mass), including validation of role alignment and resolution of exceptions to ensure accuracy across ACS and downstream systems.
• Complete VIPR / GSF account setup, maintenance, and exception handling, including manual intervention when automation or CTAO workflows fail or require human review.
• Review and manage logging outputs, web‑based intake forms, and exception reports, validating data accuracy and coordinating corrective actions across systems.
• Support setup and maintenance activities across ACS, STA, VIPR,, and related platforms, ensuring system consistency and control adherence.
• Perform Reg AB material checklist support, FNMA closing activities, and TIR security tab maintenance, ensuring regulatory and contractual requirements are met.
• Act as an escalation point for complex setup issues, system discrepancies, and automation exceptions, partnering with Original Issuance, NMAD, CTAO, Platform, and Product teams to resolve issues.
• Contribute to knowledge transfer, documentation, and cross‑training efforts to reduce single‑thread

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED