Paying Transfer Agent Operations Specialist 4
About The Position
At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Responsible for the operational support and processing activities of Wealth Corporate & Institutional Banking Operations (WCIBO) Corporate Trust customer accounts and products of various types. Effectively and accurately coordinates, manages and completes multiple duties and assignments concurrently and within acceptable timelines. Work is typically performed under general guidance and direction. Typically requires a developing to general level of knowledge of specific functional areas and developing knowledge of Paying & Transfer Agent Operations functions. Requires basic knowledge of technical skills in addition to good organizational skills. Typically, position requires at least one year of related experience. Purpose of the Role This position supports high‑complexity Original Issuance and Account Setup (ASU) activities within Paying Transfer Agent Operations (PTAO). The role is responsible for ensuring accurate, timely, and controlled account setup and maintenance across multiple downstream systems that directly impact client funding, payment execution, and regulatory compliance. Day‑to‑Day Responsibilities Perform ACS final account setup and audit readiness activities, ensuring accounts are properly established and validated prior to funding and payment events. Process and review Account Reassignment requests (both standard and mass), including validation of role alignment and resolution of exceptions to ensure accuracy across ACS and downstream systems. Complete VIPR / GSF account setup, maintenance, and exception handling, including manual intervention when automation or CTAO workflows fail or require human review. Review and manage logging outputs, web‑based intake forms, and exception reports, validating data accuracy and coordinating corrective actions across systems. Support setup and maintenance activities across ACS, STA, VIPR,, and related platforms, ensuring system consistency and control adherence. Perform Reg AB material checklist support, FNMA closing activities, and TIR security tab maintenance, ensuring regulatory and contractual requirements are met. Act as an escalation point for complex setup issues, system discrepancies, and automation exceptions, partnering with Original Issuance, NMAD, CTAO, Platform, and Product teams to resolve issues. Contribute to knowledge transfer, documentation, and cross‑training efforts to reduce single‑thread This role requires working from a U.S. Bank location three (3) or more days per week. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Requirements
- High school diploma or equivalent
- One to three years of experience in transaction processing
Nice To Haves
- Demonstrated clerical, key entry, and customer service/relation skills
- Well-developed ability to identify and resolve problems
- Proficient computer skills, especially Microsoft Office applications
Responsibilities
- Perform ACS final account setup and audit readiness activities, ensuring accounts are properly established and validated prior to funding and payment events.
- Process and review Account Reassignment requests (both standard and mass), including validation of role alignment and resolution of exceptions to ensure accuracy across ACS and downstream systems.
- Complete VIPR / GSF account setup, maintenance, and exception handling, including manual intervention when automation or CTAO workflows fail or require human review.
- Review and manage logging outputs, web‑based intake forms, and exception reports, validating data accuracy and coordinating corrective actions across systems.
- Support setup and maintenance activities across ACS, STA, VIPR,, and related platforms, ensuring system consistency and control adherence.
- Perform Reg AB material checklist support, FNMA closing activities, and TIR security tab maintenance, ensuring regulatory and contractual requirements are met.
- Act as an escalation point for complex setup issues, system discrepancies, and automation exceptions, partnering with Original Issuance, NMAD, CTAO, Platform, and Product teams to resolve issues.
- Contribute to knowledge transfer, documentation, and cross‑training efforts to reduce single‑thread
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
