Patient Support Specialist - FT - Days - MCI

Memorial Healthcare • Orlando, FL

2d • Onsite

About The Position

At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience. Summary: Performs clerical duties and technical skills associated with outside medical record collection and scanning into electronic medical record and electronic document management system. Obtains outside pathology slides and imaging CDs.

Requirements

• High School Diploma or Equivalent (Required)
• Requires critical thinking skills, effective communication skills, decisive judgment, and the ability to work with minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Requires strong computer skills not limited to Microsoft office applications, electronic health record (EHR), digital imaging software and other applications.
• Strong attention to detail.
• One (1) year experience in a clinical office setting, Health Information Management (HIM), or document scanning department.

Nice To Haves

• Proficient in basic computer skills and customer service experience preferred.

Responsibilities

• Supports patient Navigators with clerical tasks to facilitate communication and collaboration with patients, families, external facilities, and multidisciplinary team members.
• Completes assigned tasks for the day related to records collection and coordination of care.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees