Crisis Specialist - MCI - 2nd Shift

Riverside Community Care • Norwood, MA

2d • $23

About The Position

The Crisis Specialist is an integral part of the MCI Program. At MCI the program provides crisis intervention services 7 days per week, 24 hours per day either on-site or mobile to any individual experiencing a mental health and/or substance abuse crisis. The Crisis Specialist works as a member of a multi-disciplinary team devoted to crisis intervention and stabilization. The Crisis Specialist will also: support the master’s-level clinicians and Triage staff in providing MCI services to individuals help support individuals and their families and perform tasks such as assisting with the implementation of the disposition determined by the master’s level clinician provide telephonic support, arranges for assessments to occur on site or in the community and organizes for transportation as needed secure placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities We are looking for an individual that is able to work under pressure in a fast paced, ever changing office environment.

Requirements

• Strong organizational skills and the ability to multi-task and manage multiple pieces of data
• Able to appropriately prioritize tasks while assessing for potential risk
• Skilled at coordinating internal and external agency resources
• Excellent telephonic and in person communication and interpersonal skills
• Intermediate computer fluency, including Microsoft Office
• Bachelor’s Degree and a minimum of one year of experience (including internship) with mental health or related field required.

Nice To Haves

• Residential treatment and/or home-based experience is preferred

Responsibilities

• support the master’s-level clinicians and Triage staff in providing MCI services to individuals
• help support individuals and their families and perform tasks such as assisting with the implementation of the disposition determined by the master’s level clinician
• provide telephonic support, arranges for assessments to occur on site or in the community and organizes for transportation as needed
• secure placements in detox units, inpatient units and diversionary levels of care and coordinates the transfer of those served to these facilities

Benefits

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees