PATIENT SERVICES SUPERVISOR (FULL TIME)

Compass Group USA Inc • Long Beach, CA

53d • $23 - $24 • Onsite

About The Position

In this role, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department.

Requirements

• Previous supervisory experience required.
• 2 years of food service experience
• Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
• Supervisory, leadership, management and coaching skills
• Communication skills both written and verbal, and ability to communicate with management, client, customer and associate levels
• Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet

Nice To Haves

• ServSafe Certification, preferred

Responsibilities

• Assists in overseeing all food service activities related to patient meal assembly and delivery
• Ensures patient and client satisfaction meets or exceeds stated expectations
• Provides alternatives to menu as allowed on prescribed diet
• Collaborates with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process
• Resolves patient concerns or complaints immediately and/or via escalation
• Performs other duties as assigned

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identify Theft Protection
• Pet Insurance
• Critical Illness Insurance
• Accident Insurance
• Hospital Indemnity Insurance
• Legal Services
• Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Food Services and Drinking Places
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees