PATIENT SERVICES SUPERVISOR (FULL TIME)
About The Position
In this role, you will be responsible for assisting in the successful operation and customer service of the Food & Nutrition Services Department. Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation’s largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare’s Best Places to Work since 2012.
Requirements
- No experience is necessary. Willing to train!
- 2 years of food service experience
- Some knowledge of food trends with a focus on quality, production, sanitation, food cost controls, and presentation
- Supervisory, leadership, management and coaching skills
- Communication skills both written and verbal, and ability to communicate with management, client, customer and associate levels
- Computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet
Nice To Haves
- ServSafe Certification, preferred
Responsibilities
- Assists in overseeing all food service activities related to patient meal assembly and delivery
- Ensures patient and client satisfaction meets or exceeds stated expectations
- Provides alternatives to menu as allowed on prescribed diet
- Collaborates with nursing staff on evaluation of patient meal selection, tray completion, tray delivery and tray retrieval process
- Resolves patient concerns or complaints immediately and/or via escalation
- Performs other duties as assigned
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identify Theft Protection
- Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
