Patient Services Specialist - Neurosurgery
About The Position
Patient Services Specialist – Neurosurgery at Swedish Neurosurgery - Issaquah Schedule: Full Time, Day Shift Location: Issaquah, Washington Job description: Patient Services Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Services Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. At our Neurology Clinics, we specialize in evaluating, diagnosing and treating all neurological conditions, whether common or rare. Join our team to collaborate with highly skilled subspecialists and provide for patients with a wide range of neurological concerns. Benefits and perks: Competitive pay (including holiday pay & shift pay differentials) Best-in-class benefits – full medical, dental and vision coverage from your first day 401(k) plan with employer matching & complimentary retirement planner Generous paid time off for vacation, sick days and holidays Tuition reimbursement & student loan forgiveness programs Wellness & mental health assistance programs Back-up child & elder care to help with care disruptions for your family
Requirements
- Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
Nice To Haves
- Electronic Medical Records (EMR) experience.
- Previous experience in a healthcare setting.
Responsibilities
- coordination of information and support needed for the flow of patients
- provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance
- assist with scheduling, clinic operations
Benefits
- Competitive pay (including holiday pay & shift pay differentials)
- Best-in-class benefits – full medical, dental and vision coverage from your first day
- 401(k) plan with employer matching & complimentary retirement planner
- Generous paid time off for vacation, sick days and holidays
- Tuition reimbursement & student loan forgiveness programs
- Wellness & mental health assistance programs
- Back-up child & elder care to help with care disruptions for your family
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
