NEUROSURGERY PATIENT REPRESENTATIVE

Methodist Health SystemDallas, TX
1dOnsite

About The Position

Your Job: Greet, Instruct and schedules patients, registers patients into the computer system, and determines their insurance benefits. Serve as a liaison between patient and clinical support staff.

Requirements

  • High school education or equivalent
  • 2 years in a front office using Medical Management software
  • Typing or data entry at 40 wpm
  • Working knowledge of medical terminology and coding

Responsibilities

  • Greets patients in a prompt, courteous and helpful manner.
  • Checks-in patients, verifies and updates demographic and insurance information to the medical record.
  • Collects payments and enters charges into computer system.
  • Registers new patients into computer system and verifies all patients’ addresses, telephone numbers and insurance information.
  • Answers telephone, screens calls, takes messages, and conveys information to appropriate parties.
  • Proficiency with medical office technology systems.
  • Maintains work area and reception area in neat and orderly manner.
  • Advises Office Manager of problems and concerns in the Front Office and helps in problem solving.
  • Attends educational and staff meetings as scheduled.
  • Must be able to work with other staff members to foster a team approach to the highest quality of patient care and staff cooperation.
  • Must be able to support the clinic efficiency and cohesion.

Benefits

  • medical, dental, and vision insurance
  • a matched retirement plan
  • an employee wellness program
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