Patient Services Manager 1

Sodexo Careers•New Haven, CT

14d

About The Position

The Catalyst for Exceptional Patient Experiences. Are you a highly motivated and experienced manager with a background in union environments? Sodexo is seeking a dedicated Patient Services Manager 1 to join our team at Yale New Haven Health in New Haven, CT . This is an excellent opportunity for a hands-on leader who is eager to learn, committed to operational excellence, and looking for significant growth opportunities within a global organization. As the Patient Services Manager 1 , you will be the key operational leader responsible for ensuring exceptional meal service and efficiency within our patient food services department. You will manage a large team and ensure all patient dining standards are met. Why Sodexo at Yale New Haven Health? This position offers you the chance to gain valuable experience in a leading academic medical center environment. If you are passionate about service quality, ready to lead a large union team, and committed to patient satisfaction, we encourage you to apply! Apply Today to Start Your Career Journey with Sodexo!

Requirements

Strong management experience required, preferably in a healthcare, high-volume catering, or large-scale food service environment.
Strong union management experience is essential for success in this role
Growth mindset: Eager to learn, proactive, and committed to high standards of patient service.
Ability to work a flexible schedule , typically 10:00 AM – 7:00 PM, including rotating weekends (schedule may vary based on the business need).

Nice To Haves

Administration (A Plus): Experience with payroll processing and food service technology (e.g., patient meal systems) is a significant advantage.

Responsibilities

Operational Oversight: Directly manage and oversee critical daily kitchen operations, including meal delivery, patient tray line assembly, and tray retrieval.
Team Leadership: Lead and manage a large team of approximately 25 union employees, focusing on scheduling, performance management, training, and maintaining strong, positive labor relations.
Union Management: Leverage your strong union experience to ensure harmonious labor relations and adherence to collective bargaining agreements.
Process Management: Ensure rigorous compliance with all food safety (HACCP), sanitation, and regulatory standards.