Patient Dining Services Manager 1

Sodexo Careers•Washington, DC

6d•Onsite

About The Position

Role Overview Patients Are The Heart Of Everything We Do Sodexo is seeking a Patient Dining Services Manager at MedStar Washington Hospital Center, in Washington DC. Medstar Washington Hospital Center's patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service in this 900 bed hospital. Incentives Free onsite Parking provided in addition Free Shuttle Services to and from the Metro. What You'll Do The Patient Service Manager will provide oversight to the hospital Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations. This position will be the conduit between patient tray line and clinical components of compliance. Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction. Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams. Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards. Accountable for the execution of service quality and ensures customer and client satisfaction. Conduct patient rounding. Host monthly diet education classes with Nutrition Assistants. What We Offer Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching Contributions Paid Time Off and Company Holidays Career Growth Opportunities and Tuition Reimbursement More extensive information is provided to new employees upon hire. What You Bring Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily Knowledge of nutrition and specialized diets Experience with oversight of diet offices Strong management skills, preferably in health care Who We Are At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form .

Requirements

Excellent leadership and communication skills with the ability to maintain the highest of standards and implement company policies
Passion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily
Knowledge of nutrition and specialized diets
Experience with oversight of diet offices
Strong management skills, preferably in health care
Minimum Education Requirement - Associate's Degree or equivalent experience

Responsibilities

Provide oversight to the hospital Diet Office personnel to ensure that all nutrition/food regulatory requirements are being achieved in operations.
Be the conduit between patient tray line and clinical components of compliance.
Implement performance improvement and quality assurance programs targeted to improve nutrition services and patient satisfaction.
Interact with patients and be the primary liaison for the clinical (physicians, nursing, and pharmacy) and food service teams.
Ensures compliance to Sodexo operating policies and procedures and works to maintain those standards.
Accountable for the execution of service quality and ensures customer and client satisfaction.
Conduct patient rounding.
Host monthly diet education classes with Nutrition Assistants.