Patient Services Associate Float - Jefferson Abington - Full-Time Days - Travel Required!

Jefferson Health Plans•Abington Township, PA

22h•Onsite

About The Position

The Patient Services Associate (PSA) I enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Primarily working at the front desk of an outpatient practice, the PSA I verifies insurance, referrals and patient demographic information. The PSA I supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. This position requires travel to any of the Abington Medical practices.

Requirements

HS Diploma or equivalent required.

Nice To Haves

Customer service and/or patient facing healthcare experience.

Responsibilities

Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
Greets and interacts with patients/visitors in a professional manner, on phone or in person.
Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
Other duties as requested or assigned.

Benefits

medical (including prescription)
supplemental insurance
dental
vision
life and AD&D insurance
short- and long-term disability
flexible spending accounts
retirement plans
tuition assistance
voluntary benefits, which provide colleagues with access to group rates on insurance and discounts
tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service
medical (including prescription) insurance for all colleagues, including those who work less than part-time