About The Position

Esse Health is the largest independent physician practice in the St. Louis Metropolitan area with over 100+ physicians, in 35+ locations, serving nearly 130,000 patients. We are leading the health care community by placing patients and their physicians at the center of health decisions. Esse Health is more than a healthcare provider - it's a place where medicine is a calling and not just a profession. It's a team of extraordinary medical professionals with the latest ideas for keeping patients healthier. SIGN ON BONUS ELIGIBLE!! Join Our Team:  We are searching for a part-time Patient Service Representative for our Primary Care Partners office located at 13303 Tesson Ferry! Opportunity:  Part-time opening   8:30 a.m. - 4:30 p.m.  3 days a week.  You choose Monday, Thursday, Friday or Tuesday, Thursday, Friday. No evenings, weekends or holidays Not benefit eligible  Outpatient clinical practice

Requirements

  • The Patient Service Representative is highly visible in their interactions with patients and must therefore project a positive office image at all times including smiling, greeting patients with enthusiasm, and maintaining an upbeat, positive attitude in all interactions with patients and coworkers. 
  • Formal training which will probably be indicated by a high school diploma or equivalent.
  • 1 or more years of experience working with the public, preferably in a healthcare setting.
  • Knowledge of medical terminology,
  • Knowledge of the different types of health insurance plans; i.e. HMO’s, PPO’s, etc.
  • PC/Windows proficiency.
  • Medical coding familiarity. 
  • Willingness to assign high priority to patient comfort and satisfaction.
  • Ability to communicate effectively and to work compatibly with physicians, coworkers, and employees in other departments.

Responsibilities

  • Perform patient check-in/check-out
  • Schedule patient appointments
  • Collect co-payments
  • Verify insurance
  • Register patients/update patient demographics
  • Answer the telephone
  • Balance monies at day end
  • May be required to enter physician-related charges into the computer
  • May be required to bill hospital/nursing home charges

Benefits

  • Physician-led, supportive practice environment
  • Benefits within your first 30 days (minimum hours worked must be met to be eligible)
  • Available benefits: Medical, Dental, Vision, Life, Long/Short Term Disability, Health Savings Account/Flexible Spending Account, Fraud Protection, Legal, Pet and other miscellaneous
  • Generous PTO policy + 9 paid holidays (minimum hours worked must be met to be eligible)
  • 401k match + profit sharing (minimum hours worked must be met to be eligible)
  • Tuition reimbursement (minimum hours worked must be met to be eligible)
  • Wellness program
  • Opportunities for professional growth and mentorship
  • Emphasis on work-life balance
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