Patient Service Representative I - Family Medicine - West Valley City - Full-Time

Granger Medical•West Valley City, UT

3d•Onsite

About The Position

Granger Medical Clinic has an immediate opening for a full-time Patient Service Representative in our Family Medicine Department at our West Valley City - Fairbourne location. The ideal candidate will be confident, self-motivated and above all else compassionate. Receptionists work closely with our patients, physicians and support staff to provide the best care to each patient. As the receptionists are the first point of contact with the patients, excellent communication and customer service skills are essential.

Requirements

High School Graduate or equivalent.
Previous medical billing / office experience preferred.
Experience in scheduling appointments.
Professional phone manner.
Excellent customer service, communication, multi-tasking and organizational skills.
Must be a team player and enjoy working with people.
Must be able to read, understand and communicate in English.
Ability to speak Spanish is preferred

Nice To Haves

Previous medical billing / office experience preferred.
Ability to speak Spanish is preferred

Responsibilities

Greet patients presenting for medical or other services in a courteous manner.
Answer telephones in a professional manner.
Scheduling appointments in accordance with established procedures.
Communicate professionally both verbally and in writing with physicians, clinic staff and patients regarding their appointment scheduling and other needs.
Record all demographic information necessary to contact patient and/or bill insurance carrier for services provided.
Other duties as assigned.