PATIENT SERVICE REP - SB GASTRO CLINIC
About The Position
Greet patients and arranges for the efficient and orderly registration of patients. Ensures that accurate patient and insurance information is collected and that patients are made aware of clinic policies and procedures. Answers telephone, answers billing questions from patients. Processes medical records request, information requests and general patient account functions. Works with and has access to confidential patient information. Position requires making frequent decisions or actions following general procedures often without clearly defined precedents. Position requires a high degree of mental alertness and close visual attention to details. Position requires diplomacy and a professional image and manner in dealing with patients, families, visitors, and clinic personnel. Patient Service Representative is responsible for a positive first impression of clinic personnel as the initial point of service contact for clinic customers. This position has high contact with patients, employees and physicians. Attendance is an essential function of this job.
Requirements
- High school diploma or GED
- Minimum of one-year experience in customer service setting, preferably six months receptionist experience in health care setting and experience with office equipment.
- Ability to work independently of others and exercise good judgment.
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What This Job Offers
Job Type
Full-time
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Education Level
High school or GED
