Patient Scheduling Coordinator - Surgical Case Scheduling

UW Health • Madison, WI

2d

About The Position

Be part of something remarkable
Join the #1 hospital in Wisconsin where you’ll be the gateway to remarkable
healthcare by providing excellent phone-based customer service!

This is a great role to start your career with UW Health. This position offers a
wide range of growth opportunities to staff members dedicated to serving our
patients.

We are seeking a Patient Scheduling Coordinator to:
• Facilitate and coordinate the care of our patients through effective and
timely scheduling.
• Schedule complex appointments which require the coordination of multiple
resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them
with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Requirements

• High school diploma or equivalent.
• One (1) year of previous experience working in an office or customer service environment.

Nice To Haves

• Associate or Bachelor’s degree in Business Administration, Healthcare, or other related field.
• One (1) year or more of electronic medical scheduling.

Responsibilities

• Facilitate and coordinate the care of our patients through effective and timely scheduling.
• Schedule complex appointments which require the coordination of multiple resources to complete scheduling for surgical and non-surgical procedures.
• Evaluation of scheduling policies and procedures.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Act as a liaison with leadership to determine scheduling resource needs.

Benefits

• UW Health offers a competitive compensation and benefits package.
• Work experience that is relevant to the position will be taken into consideration when determining the starting base pay

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED