Patient Scheduler - Cardiology Clinic Front Desk
About The Position
Are you a friendly, organized, and detail-oriented individual who loves helping people? As a Patient Scheduler, you'll be the first point of contact for our patients, guiding them through every step of their visit-from scheduling their appointment to checking them in and ensuring their visit goes smoothly. You'll be a key player in making sure everything runs like clockwork in the front desk area while keeping patient records accurate and up-to-date. If you enjoy providing excellent customer service and have a knack for managing schedules, we'd love to have you on board!
Requirements
- High school diploma or equivalent.
- At least one year of customer service experience, where you've honed your ability to communicate clearly and effectively.
- You've got excellent verbal communication skills, and you're also great with written communication-whether it's talking to patients or exchanging information with other staff.
- You're proficient with computer hardware and software and can easily navigate patient management systems.
- You'll be the expert in maintaining accurate patient records and ensuring all information is verified correctly.
Responsibilities
- Assist patients with scheduling, check-in, registration, check-out, and ensure they have a seamless experience from start to finish.
- Help keep the clinic running smoothly by managing the flow of patients, ensuring timely and efficient scheduling and check-ins.
- Make sure all patient demographic and financial information is accurately entered into our system, ensuring a smooth visit for everyone.
- Answer all phone calls, respond to patient requests, and explain health benefits, financial obligations, and our organization's Discount Policy with clarity.
- Take charge of the clinic schedule, ensuring it's effective, organized, and optimized for the best patient experience.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
