Front Desk/Scheduler

Cancer Partners of Nebraska•Lincoln, NE

3d•Onsite

About The Position

The Front Desk/Scheduler serves as the front line for the medical team; greeting patients, collecting payments, verifying billing information and performing all clerical duties necessary to prepare patients for visits and scheduling to referring clinics. Applicants must have medical/clinic experience to be considered. Applicants must also have a High School diploma or GED, but a college degree or certification is preferred.

Requirements

Applicants must have medical/clinic experience to be considered.
Applicants must also have a High School diploma or GED

Nice To Haves

College degree or certification is preferred.

Responsibilities

Welcomes patients and visitors by greeting in person or on the telephone, by answering questions or referring inquiries.
Maintains confidentiality of personal and financial information. Protects patient confidentiality.
Optimizes patient satisfaction, provider time, and room utilization by scheduling appointments in person or by telephone.
Keeps patient appointments on schedule by notifying the provider of patients' arrival; reviewing service delivery compared to schedule.
Maintains the reception and patient waiting areas.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Gathers third-party payment information and records charges.
Collects and receives patient fees, including payment on accounts and co-payments.
Collects and maintains patient registration and utilization of data for reports.
Work in collaboration with other health professionals and members of the health care team to ensure patients receive timely care.
Performs other necessary duties as required to support the clinic and ensure patient flow.