Patient Safety Specialist

Nebraska Methodist Hospital•Omaha, NE

3d•Onsite

About The Position

The Patient Safety Risk Specialist is responsible for identifying, analyzing, and mitigating patient safety risks across the organization. This role supports a culture of safety through event review, data analysis, and collaboration with clinical and operational leaders to implement sustainable improvements that reduce harm and enhance patient outcomes. Be part of a positive, high performing team where collaboration, accountability, and strong working relationships drive success.

Requirements

Bachelor's degree required.
Successful completion of annual mandatory education requirements.
Must have effective written & verbal communication skills.
Must type 50 WPM on a computer keyboard.
Proficiency with various computer software, such as Excel, Microsoft Word, PowerPoint.
Knowledge of mathematical calculations and medical terminology.
Ability to work alone with minimal supervision.
Ability to prioritize according to deadlines.
Ability to perform numerous tasks at one time.

Nice To Haves

Experience working in healthcare directly with physicians and other providers preferred.
Knowledge of patient safety regulations and standards preferred.
Experience with electronic health records and documentation preferred.

Responsibilities

Ensures capture, review and classification of known patient safety variances for appropriate response.
Ensures entry of variance specifics and/or investigation in an effort to analyze actions and/or discern trends to reduce future occurrences.
Provides information on occurrences with unanticipated clinical results to administration and legal counsel.
Collaborates with legal and 3rd party insurers in critical thinking to find resolution(s) to each incident.
Coordinates appropriate disclosure of serious events to patients and /or families according to policy.
Arranges and completes a root cause analysis of occurrence according to policy if severity warrants.
Collaborates with legal and 3rd party insurers to establish a plan for resolution of complaints/claims and settlement amounts.
Assists legal and 3rd party insurers in coordinating staff interviews, response to interrogatories, and staff deposition attendance.
Facilitates acquisition of evidence related to an occurrence as needed.
Coordinates reimbursement claims for lost and/or damaged personal items as appropriate.
Partners with supervisors to address patient concerns and ensure follow-up.