Patient Safety Officer Risk Management Full Time Days

Tenet Healthcare Corporation•Palm Springs, CA

43d•Onsite

About The Position

We are a community built on care. Our caregivers and supporting staff extend compassion to those in need, helping to improve the health and well-being of those we serve, and provide comfort and healing. Your community is our community. Our Story We started out as a small operation in California. In May 1969, we acquired four hospitals, some additional care facilities and real estate for the future development of hospitals. Over the years, we've grown tremendously in size, scope and capability, building a home in new markets over time, and curating those homes to provide a compassionate environment for those entrusting us with their care. We have a rich history at Tenet. There are so many stories of compassionate care; so many 'firsts' in terms of medical innovation; so many examples of enhancing healthcare delivery and shaping a business that is truly centered around patients and community need. Tenet and our predecessors have enabled us to touch many different elements of healthcare and make a difference in the lives of others. Our Impact Today Today, we are leading health system and services platform that continues to evolve in lockstep with community need. Tenet's operations include three businesses - our hospitals and physicians, USPI and Conifer Health Solutions. Our impact spreads far and deep with 65 hospitals and approximately 510 outpatient centers and additional sites of care. We are differentiated by our top notch medical specialists and service lines that are tailored within each community we serve. The work Conifer is doing will help provide the foundation for better health for clients across the country, through the delivery of healthcare-focused revenue cycle management and value-based care solutions. Together as an enterprise, we work to save lives and can accept nothing less than excellence from ourselves in service of our patients and their families, every day. Desert Regional Medical Center is a 385-bed acute-care hospital classified as a stroke receiving center and Level I Trauma Center with an innovative, patient centered and evidence-based Rehabilitation Services Department. Our compassionate team provides a wide range of inpatient and outpatient services, including acute care rehabilitation, joint replacement & spinal surgery, neurosurgery, ICU, Telemetry, step-down care, skilled nursing, as well as outpatient therapy, hand and lymphedema clinics. GENERAL DUTIES: The Patient Safety Officer(s) will have primary oversight of the facility-wide patient safety program. This leadership role will direct others within the facility towards process improvements that will support the reduction of medical/health care errors and other factors that contribute to unintended adverse patient outcomes. This practitioner provides leadership for safety assessments, coordinates the activities of the patient safety function or committee, educates other practitioners on the system-based cause for medical errors, consults with management and staff, and communicates literature-based ideas regarding effective patient safety strategies to others within the organization. Key responsibilities of this position also include working with all services to hardwire reliable delivery of healthcare systems that incorporate best practice patient safety methodologies.

Requirements

Must have Bachelor's Degree in patient care related field
At least 3 years of experience (five years preferred) with progressive responsibility working in a quality/performance improvement and/or patient safety department
Experience in leading meetings
Experience leading interdisciplinary initiatives in process improvement or directly improving the reliability of healthcare delivery at the point of care.
Experience in coordinating root cause analysis and intense analysis
Strong skills in data interpretation
Superior interpersonal skills
Strong leadership qualities (task completion, motivation)
Ability to handle multiple simultaneous tasks; strong skills in prioritizing and meeting deadlines
Excellent communication skills
Ability to work under pressure

Nice To Haves

J.D, or Master's in Nursing, Health Services, or Patient Safety
Certified Professional Healthcare Risk Management (CPHRM)

Responsibilities

Oversees the Patient Safety Program and the Patient Safety Committee, including the grievance process.
Investigates patient safety issues within the organization.
Leads Root Cause Analysis, Focused Reviews, and Intense Analysis.
Supports and encourages error reporting, including near misses, throughout the organization through a nonpunitive reporting system.
Ensures compliance with audits and monitoring defined in Action Plans.
Identifies reportable events and collaborates with the DCQI in order to comply with five-day reporting requirements for California Department of Public Health (CDPH) and all other regulatory requirements.
Notifies the Chief Medical Officer and Corporate leadership of potential risk issues.
Works collaboratively with hospital leadership to promote best practices for patient safety and ensure compliance with patient safety initiatives.
Revises and/or develops policy and procedures involving patient safety.
Incorporates a mechanism for internal communication of patient safety related information.
Designs and implements educational presentations that facilitate the understanding and implementation of patient safety standards within the organization.
Serves as a resource for employees and medical staff on issues of patient safety.
Works collaboratively with the Hospital Compliance Officer to draft Office of Inspector General (OIG) letters based on the Root Cause Analysis.
Supports and analyzes the annual Patient Safety Survey and collaborates with departmental leaders to address survey findings.
Handles product recalls and defective products through an established process and reports to FDA and/or the manufacturer as required under the Safe Medical Device Act.
Regularly updates the organization on TJC Sentinel Alerts, patient safety initiatives, and best practices for patient safety.
Supports effective responses to adverse occurrences and Sentinel Events, providing a proactive approach to reducing risk events.
Integrates patient safety as a priority into new processes and the redesign of existing processes, functions and services.
Participates in Failure Mode and Effects Analysis.
Oversees the creation, review, and refinements of the scope of the Patient Safety Program within the facility on an annual basis which includes ongoing assessment of climate of patient safety in the organization.
Coordinates the activity of the patient safety committee or function within the organization
Coordinates communication between stakeholders in the organization from staff to Board members related to patient safety activities and initiatives
Oversees the management and use of medical errors information. Reviews internal error data and information from external best practice organization and evaluates use of technology in driving initiatives
Recommends and facilitates change in the organization to improve patient safety based on identified risks
Leads initiatives to develop proactive risk assessment strategies across services to identify and mitigate patient safety risks
Develops a mechanism for internal communication of patient safety issues within a non-punitive work environment
Serves as an expert to departments in developing reliable delivery of care methodologies that incorporate best practice patient safety methodologies.
Supports the development of a recognition program aimed at improving patient safety
Establishes processes for patient and family engagement in the patient safety systems of the organization
Develops and manages budget related to patient safety activities in the organization
Ensures that data for decision making for patient safety is robust in terms of rigor and representative of the systems being examined.
Maintains confidentiality of patient information and the privileged status of information
Adopts and lives the Values of DRMC: Patient Focus, Accountability, Compassion, Continuous Improvement, Diversity, Innovation, Integrity, Joy, Teamwork
Protects and respects the integrity of the Patient Safety Office in all decision-making processes and activities.