Patient Revenue Cycle Senior Coordinator

The Ohio State University • Columbus, OH

4d • $18 - $24 • Onsite

About The Position

The Ohio State University's College of Dentistry is seeking a Patient Revenue Cycle Senior Coordinator for the Clinic Administration Predoctoral Clinic. The Predoctoral Clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and students. For accessibility assistance, please contact the Accessibility Help Line at [phone]. The Patient Revenue Cycle Senior Coordinator functions as an integral member of a team of care providers in the College of Dentistry. Overall responsibilities include: Serving as one of the receptionists in the eight predoctoral clinics performing patient scheduling Taking incoming patient calls and patient check-in Tracking dental and hygiene students schedules Assisting with backup coverage as needed Verifying forms for accuracy and completeness Coordinating with and disseminating information to the patient care team This position assists with providing coverage for student licensing exams, board screenings and participates in a team rotation to cover bi-weekly predoctoral evening clinic each semester. This position may include weekends and evening work. Work Schedule: Monday – Friday 7:30am – 4:30pm. Hiring Range: $18.37 - $23.99 (based on experience and education) Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers.

Requirements

• 2 years’ experience in customer service or communications, including analyzing & interpreting information, operation of computer and related peripheral equipment, and in information research & analysis

Nice To Haves

• 4-6 years’ experience scheduling patient appointments accurately in a medical or dental setting
• Working knowledge of electronic health record (EHR) software
• Very detailed oriented
• Developed organizational skills
• Excellent verbal and written communication skills
• A high level of proficiency using Microsoft Office in a business environment
• Ability to complete appropriate correspondence to maintain patient communication
• Self-motivated individual capable of making informed decisions independently
• Open to develop and create on-going process improvements
• Working as a team member and has high level of emotional intelligence
• Able to develop positive working relationships with a diverse population
• Creates and analyzes patient data with a high level of accuracy

Responsibilities

• Serving as one of the receptionists in the eight predoctoral clinics performing patient scheduling
• Taking incoming patient calls and patient check-in
• Tracking dental and hygiene students schedules
• Assisting with backup coverage as needed
• Verifying forms for accuracy and completeness
• Coordinating with and disseminating information to the patient care team
• Assisting with providing coverage for student licensing exams, board screenings
• Participating in a team rotation to cover bi-weekly predoctoral evening clinic each semester

Benefits

• Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees