Patient Relations Coordinator

Specialized Dental Partners • Dallas, TX

1d

About The Position

We are seeking a friendly and organized Patient Relations Coordinator to join our dedicated team. You’ll be the first point of contact for our patients, playing a vital role in delivering an excellent patient experience and supporting the smooth operation of our dental practice. Schedule: Full Time, Tuesday - Friday

Requirements

• High school diploma or equivalent

Nice To Haves

• Excellent communication and customer service skills
• Reliable, organized, and detail-oriented
• Experience with dental practice management software
• Proficiency with computers, including Microsoft Office applications
• Knowledge of dental insurance and billing procedures

Responsibilities

• Greet patients warmly and ensure a welcoming, professional environment
• Schedule and confirm appointments, manage provider calendars
• Answer phone calls, respond to inquiries, and manage patient communication
• Verify insurance coverage and obtain necessary pre-authorizations
• Process payments, handle billing, and maintain accurate financial records
• Maintain patient records and ensure accurate data entry
• Coordinate patient flow and assist with administrative support as needed
• Ensure compliance with patient confidentiality and HIPAA regulations
• Please note that additional responsibilities may be assigned

Benefits

• Medical
• Dental
• Vision
• 401K
• Flexible Spending Accounts
• Paid Time Off
• Paid Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees