Patient Registration (Southdale Cardiology Clinic)

University of Minnesota Physicians•Edina, MN

4d•$20 - $30•Onsite

About The Position

Our Fairview Southdale Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an individual to our clinic who enjoys being part of a team and has a passion for caring for patients! What you will do as a Patient Registration: Responsible for checking in patients at the time of their visit while ensuring registration workflows are followed Registers and verifies insurance and demographic information with the patient according to established guidelines Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements Researches and facilitates patients questions and concerns according to established guidelines and procedures Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards Actively participates in creating and implementing improvements Answer in-coming calls from patients or internal team members to assist in patient care Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician

Requirements

High school diploma or GED

Nice To Haves

Previous experience with EPIC or other EMR preferred

Responsibilities

Responsible for checking in patients at the time of their visit while ensuring registration workflows are followed
Registers and verifies insurance and demographic information with the patient according to established guidelines
Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address
Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff
Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements
Researches and facilitates patients questions and concerns according to established guidelines and procedures
Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards
Actively participates in creating and implementing improvements
Answer in-coming calls from patients or internal team members to assist in patient care
Schedules appointments for patients with specified clinician according to scheduling guidelines, patient’s needs, and availability of clinician