Patient Registration Coordinator (Bilingual)

Community Dental Partners•Garland, TX

2d•Onsite

About The Position

Community Dental Partners is revolutionizing dental care for underserved patients by creating an amazing doctor, staff, and patient experience, built on a culture of values. They believe in providing everyone with the tools, training, and support needed to excel and serve their community, focusing on relationships and treating patients and team members like GOLD. They are passionate, work as a team, and strive for excellence. The Patient Registration Coordinator serves as the first line of customer service for all patients and visitors, setting a positive mood upon entry. This role requires a happy, responsible, and initiative-taking individual who is a team player, capable of providing a wonderful patient experience and supporting patients, staff, and doctors in various ways. It is ideal for someone who enjoys making connections with people.

Requirements

High school diploma or GED preferred.
Dental Experience is Required
Customer Service Skills – must be able to provide excellent patient service to ensure their dental needs are being met.
Multi-Tasker – ability to prioritize and address multiple demands concurrently.
Communication – must be able to communicate effectively with the clinical team, patient, responsible parties, and other staff as necessary.
Team Mindset – the ability to work within a team for the good of the patient.
Positive Problem Solver – ability to think on your feet and find solutions to a variety of unique issues.

Nice To Haves

Bilingual

Responsibilities

Greet patients upon arrival
Obtain insurance information, review it for accuracy, and route it to the appropriate staff member. Hands out the paperwork to the patient according to their needs handles routine questions and reviews the paperwork for accuracy when it is turned in.
Change and update patient(s) status in the computer according to establishes guidelines
Verifying insurance and frequencies when needed.
Assist with attaching payments, sending claims, checking billable x-rays
Clean/maintain front office area/lobby
Perform other duties as assigned