Patient Liaison l ER Registration, Boscobel (Part-Time)
About The Position
Join Our Team at Emplify by Gundersen Health System as a Patient Liaison - Boscobel (ER Registration) Are you passionate about creating meaningful connections and delivering exceptional service? As a Patient Liaison at our Boscobel clinic, you’ll support ER registration and the switchboard, providing clear communication, wayfinding, and service‑oriented support to patients and visitors during some of their most important moment What's Available: .6 FTE (48 hours bi-weekly) Every other weekend rotation: 12‑hour shifts Weekday shifts (8 hours): Working 2nd or 3rd shift between 3:00 p.m. – 7:00 a.m. (Shift differentials available!) Location: Boscobel, WI (home base) with travel to Muscoda and Fennimore, depending on clinic need.
Requirements
- High School Diploma or equivalent
- At least 1 year of experience in an office setting with customer service responsibilities
- Proficiency in Microsoft Office and general computer skills
Responsibilities
- Partner with Clinicians, Nurses, and Medical Assistants to ensure smooth patient registration and scheduling
- Support ER registration, including gathering accurate patient information
- Operate the switchboard, routing calls and transfers efficiently
- Collect payments and verify information with accuracy and empathy
- Deliver exceptional customer service both in person and over the phone
Benefits
- Starting pay of $17.55/hour + more for experience! + shift differentials for PMs, overnights and weekends!
- A welcoming, close-knit small-town community
- Tuition reimbursement to support your growth
- A generous benefits package
- Career development opportunities within a respected healthcare network
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
